Grip

Event Technology Delivery Manager

Grip

full-time

Posted on:

Location Type: Remote

Location: India

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Tech Stack

ETL

About the role

  • Full ownership throughout a project’s end-to-end life cycle, for events of any size
  • Use knowledge and experience to advise on the best configuration of the platform to fit the client’s needs
  • Pay attention to ‘scope creep’, ensure that projects stick to their SOW. Where required, flag additions to the SOW if critical to success
  • Manage requests and internal tickets to ensure milestones are met
  • Consult with customers & other departments on status, proposal or technical issues such as feature design, troubleshooting or maintenance
  • Responsible for event data extraction, transformation and loading (ETL)
  • Test functionality, review and recommend changes to clients and product where appropriate
  • Maintain a full understanding of the Grip product to ensure top quality assistance for our clients
  • Own communication and execution of solution handover to Grip support teams
  • Supporting and assisting other Delivery Managers on their assigned tasks and/or projects
  • Develop strategy and structure based on previous project learnings, to help streamline project delivery processes and operations as the business grows
  • Escalate project risks to the Senior and Project leads and the relevant departments
  • Accurately track time by project to prevent hour overspend

Requirements

  • 4+ Years of experience in the events industry, as a Project Manager, Coordinator or Producer
  • Proven experience being part of the core project management team on multiple projects simultaneously
  • Experience with CRM systems and digital platforms
  • Experience with data management and technical systems
  • Technical troubleshooting and problem solving expertise
  • Excellent communication and organisational skills
  • Proactive and action-driven mindset
  • Can demonstrate assertiveness and knows when to say ‘no’
  • Technical knowledge of data systems and API integrations is a bonus
Benefits
  • Travel to events onsite twice per quarter
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementdata extractiondata transformationdata loadingtechnical troubleshootingproblem solvingAPI integrationsCRM systemsdigital platforms
Soft Skills
communicationorganizational skillsproactive mindsetassertivenessaction-driven mindset