Grifols

Phlebotomist

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donor and equipment to ensure health of donors and quality of product
• Set up, disconnect, and operate the automated plasmapheresis machines

General

• Perform physical examination and establish medical history to determine donor suitability
• Build rapport with donors to ensure overall customer satisfaction
• Ensure donor and staff confidentiality
• Responsible for donor awareness to potential hazards
• Provide donor education regarding general health and provide counseling regarding unacceptable test results
• Evaluate & manage donor injuries and adverse events
• Perform evaluations of any history of illness or medications to ensure continued donor suitability
• Assist in employee training
• Administer employee Hepatitis Vaccine program

LVN/RN

Processor

• Collects and processes donor samples for processing and testing
• Records weight of product and samples
• Labels samples and freezes units for final packing
• Packs units for final shipment and prepares shipping box
• Monitors stored products and reports working conditions of equipment
• Maintains active communication and quality

Plasma Processor

LPN/LVN

EMT / PARA / LPN / LVN

Manager

• Evaluates processes, develops action plans, and coordinates the strategic implementation of quality system processes and corrective actions at the plasma donor center.
• Maintains oversight of the center’s quality management system and ensures continuous quality improvement.
• Directs and monitors processes and ensures center compliance with all applicable state, federal, and company-designated regulations.
• Implements Standard Operating Procedures (SOPs) for quality control and overall regulatory compliance.
• Maintains oversight of center training program by ensuring compliance to program requirements promoting staff competency in their assigned job duties.
• Collaborates with Center Manager to ensure the donor center operates in a manner which assures product quality, donor suitability and donor safety are maintained.
• Responsible for the personnel functions of the Quality Systems Associate; including direction, assignment of work, hiring, development and training, disciplinary actions, termination, maintenance of personnel records, work schedule and delegation/follow-up of tasks.
• Responsible for oversight of all aspects of internal and external audits.

Quality Systems Manager, Plasma Donation Center

QA Engineer

• Controlar y supervisar el proceso de aceptación de materias primas de plasma y no plasma
• Coordinar el proceso de vigilancia de unidades de plasma
• Asegurar el cumplimiento de los plazos establecidos en la gestión de alertas
• Analizar datos y preparar informes periódicos sobre el proceso
• Evaluar la documentación de proveedores asociados a la recepción de envíos de plasma

QA Operations Specialist

• Driving sales performance by leveraging market data and analytical tools
• Improving sales team effectiveness by analyzing and optimizing performance indicators (KPIs)
• Collecting, analyzing, and presenting commercial data at various levels
• Defining, tracking, and optimizing key performance indicators
• Contributing to Sales Force Effectiveness initiatives through analyses and recommendations
• Participating in tender management processes and monitoring incentive programs
• Collaborating with Marketing, Sales, and Sales Operations teams to ensure data quality
• Maintaining and evolving market intelligence and reporting tools
• Supporting commercial teams in the use of CRM and reporting tools

Senior Commercial Effectiveness Specialist

Frontend Engineer

• Colaborar en la realización de los estudios y ensayos asignados al departamento
• Prepararás reactivos y realizarás ensayos
• Llevarás a cabo el mantenimiento preventivo de los equipos de laboratorio
• Realizaras las operaciones de muestreo y/o preparación de muestras
• Revisarás la edición de los boletines de análisis o registros relacionados

Auxiliar de Laboratorio – Reactivos Inmunohematología

EMT, EMT Advanced, Paramedic

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.

• Establish rapport with donors
• Assist in determining the suitability of donors
• Monitor donor and equipment to ensure health of donors and quality of product
• Set up, disconnect, and operate automated plasmapheresis machines

• Assist in determining the suitability of donors.
• Establish rapport with donors to ensure customer happiness while ensuring donor confidentiality.
• Respond to and assist with handling donor reactions.
• Monitor donor and equipment to ensure health of donors and quality of product.
• Set up, disconnect, and operate the automated plasmapheresis machines.
• Disconnect and dispose of all contaminated disposable equipment.

• Conducts pre-donation medical screening.
• Interaction and responsiveness to customer needs.
• Assesses donor suitability and engages in set-up.
• Provides appropriate feedback to ineligible donor candidates.
• Ensures all donor screening information is complete.
• Ensures donor confidentiality.

Grifols

Phlebotomist

LVN/RN

Plasma Processor

LPN/LVN

EMT / PARA / LPN / LVN

Quality Systems Manager, Plasma Donation Center

QA Operations Specialist

Senior Commercial Effectiveness Specialist

Auxiliar de Laboratorio – Reactivos Inmunohematología

EMT, EMT Advanced, Paramedic

Plasma Processor

Phlebotomist

Phlebotomist

Donor Center Technician

EMT/Paramedic/LVN-LPN