Grifols

Operations

• Serves as acting leader in the absence of the Center Manager as assigned.
• Maintains the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervisor donor flow
• Oversee donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts.
• This includes providing shift leadership, including staffing coordination, task assignments, break schedules, and coaching of team members.
• Creates employee schedules to accommodate donor cycles.
• Determines the adequacy and adjust inventory levels of all goods and supplies necessary of the operation of the donor center.
• Compile and submit orders to vendors to meet determined inventory levels.
• Keeps Center Manager informed of any irregularities within the center and provides action plans to improve and correct center deficiencies.
• Supports and executes daily operational plans to achieve center performance targets related to donor throughput, quality, and productivity.
• Partners with Center Manager and Quality team to identify and resolve deviations or operational concerns in real time.
• Monitors donor flow and proactively address delays or service issues to ensure an exceptional donor experience.
• Oversees donor floor operations and supervise operation supervisor(s) and donor center staff during assigned shifts.
• Learns and maintains thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
• Supervises donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved Standard Operating Procedure Manual, OSHA, CLIA and cGMP.
• Attends all required training sessions, staff meetings, etc.
• Ensures that accurate and thorough documentation of necessary records is performed.
• Under the guidance of the Center Manager assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
• Submits timely and accurate reports as required by the Center Manager.
• Assists in the control of center donor funds as determined by the Center Manager.
• Participates in the onboarding, training, and cross-training of staff to support center agility and performance.
• Maintains active communication with other service areas to ensure accurate documentation and quality.
• Leads by example in promoting a culture of safety, teamwork, and accountability.
• Reports all unsafe situations or conditions to area lead, supervisor or manager.
• May be trained to repair plasma center equipment.
• Assists the Center Manager in any task necessary in pursuit of company objectives.

Senior Operations Supervisor – Plasma Center

• Serves as acting leader in the absence of the Center Manager as assigned
• Maintains the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervisor donor flow
• Oversee donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes provide shift leadership, including staffing coordination, task assignments, break schedules, and coaching of team members.
• Creates employee schedules to accommodate donor cycles.
• Determines the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the donor center.
• Compiles and submits orders to vendors to meet determined inventory levels.
• Keeps Center Manager informed of any irregularities within the center and provides action plans to improve and correct center deficiencies.
• Supports and executes daily operational plans to achieve center performance targets related to donor throughput, quality, and productivity.
• Partners with Center Manager and Quality team to identify and resolve deviations or operational concerns in real time.
• Monitors donor flow and proactively addresses delays or service issues to ensure an exceptional donor experience.
• Ensures that accurate and thorough documentation of necessary records is performed.
• Maintains active communication with other service areas to ensure accurate documentation and quality.

Operations Supervisor

Manager

• Designing, implementing, and managing comprehensive training programs
• Conducting training needs assessments across centers
• Responsible for the design and delivery onboarding, compliance, and refresher training
• Creating and maintaining training materials
• Monitoring training effectiveness through performance metrics, feedback, and audits
• Supporting cross-functional collaboration with Operations, Quality Assurance, and Supply Chain teams
• Leading train-the-trainer initiatives
• Maintaining centralized training records and ensuring documentation is audit ready
• Travel to Plasma Logistics Centers to deliver in-person training

Manager, Plasma Logistics Training

QA Engineer

• Supervise QA team members
• Ensure compliance with policies and regulations
• Collaborate with internal groups on GxP topics
• Provide technical guidance

Quality Supervisor III – QA

• Responsible for all aspects of the donor center when the Center Manager is not present.
• Collaborates with Training and Quality staff to ensure that training and quality goals are met.
• Monitors and evaluates operations.
• Works with the Center manager to develop action plans to maximize center efficiency and supervises the implementation of improvements.
• Makes critical decisions for the modifications of action plans.
• Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
• Partners with the center manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure.
• Actively delegates, monitors, and holds responsible the operations supervisors for their performance.
• Directs and supervises employees. This includes creating and managing work schedules.
• Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises.
• Develop and implement active donor recruitment advertising campaigns to improve production levels.

Plasma Center Operations Manager

Sales

• Serve as a primary operational point of contact after the client’s initial purchase of human-derived or pharma-related materials.
• Manage day-to-day communication with clients, ensuring timely and accurate responses.
• Support forecast consolidation, demand visibility, and pipeline accuracy in coordination with the commercial and supply chain teams.
• Lead coordination across sales, marketing, product, finance, operations, and other internal stakeholders to support complex deals and enterprise accounts.
• Identify and support opportunities to expand orders as client programs progress or scale up.

Sales Manager

Account Executive

• Manage the business within a specific geographical territory
• Sell and promote Grifols’ alpha-one augmentation therapy
• Call on/detail customers including Pulmonologists, Allergists, and Nurses
• Execute on the National sales and marketing strategy
• Analyze account and physician sales data and create territory business plans

Specialty Sales Representative, Pulmonary

• Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation.
• Works under general occasional guidance and general oversight of regional management.
• Manages the daily operations of the center, supervising operations and quality control, and ensuring compliance with all applicable policies and regulations.
• Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.
• Create appropriate organizational environment and value systems which stimulate the morale and productivity of the workforce and its leadership.
• Operates the center and manages employees and operations to the highest standard of ethics and integrity.
• Directs and manages employees.
• Monitor and evaluate operations.
• Develop action plans to maximize center efficiency and supervise the implementation of process improvements.
• Provides strategic direction and planning.

Center Manager – Plasma Donation Center

• Responsible for the daily data entry and managing of change control documentation in the Access Change Request Database
• Responsible for review and workflow management of change control records in electronic Quality Management System (Veeva)
• Responsible for review of change control and associated requirements documentation for accuracy, completeness, compliance with cGMPs and applicable standards
• Will generate reports on a scheduled basis for the status of all open/closed change requests and issuance of documents.
• Responsible for follow-up on status/open requirements for change control
• Responsible for sending notification to other Grifols sites as required by change control
• Responsible for issuance of tag-outs for equipment/facilities as required by change control
• Generate reports and data for Key Performance Indicator reporting
• Responsible for processing and maintenance of documents in Document Management System managing workflows of review, approval, issuance, and effective.
• Assist as needed for projects related to document management systems and change control
• Familiar with Microsoft Excel, eQMS and Access to utilize for tracking, trending, and data entry.
• Communicate effectively with multiple departments in order to provide customer service.

QA Coordinator

Supply Chain

• Manages Plasma Supply Chain Operations activities associated with receipt, distribution, storage, and inventory control of raw plasma
• Directs receipt, storage, and distribution of all raw plasma
• Oversees plasma receiving and scheduling activities
• System owner of Warehouse Management System and responsible for driving continuous system and process improvements
• Accountable for a major cold storage logistics operation holding inventories valued between $60M and $150M
• Identifies opportunities for operational efficiencies and drives implementation of changes
• Establishes departmental performance objectives and measurements
• Manages and develops departmental budgets and manages expenses

Manager, Plasma Supply Chain Operations

Engineer

• Lead and provide guidance to technicians on day-to-day operations of Industrial steam, Clean steam, water purification, Compressed air, chilled water, refrigeration, water for injection, Alcohol distillation and wastewater systems
• Monitor and train technicians on equipment operation such as boilers, cooling towers, air compressors/ dryers, Reverse osmosis systems, WFI distillation units, pumps, valves and related systems such as water pre-treatment, pure water, water for injection loops, wastewater, plant vacuum, and all distribution sub-systems
• Manage inventory and place purchase order with outside vendors for chemical substances as well as parts for manufacturing usage
• Ensure detailed documentation of all calibration, troubleshooting, and repair activities from Technicians
• Ensure technicians are up to date with their training curriculum
• Coordinate with manufacturing departments to complete work order in a timely manner
• Assist management in coordinating and scheduling the department's day to day operations as well as monitoring Technicians' work/ meal break schedule to ensure compliance
• Performs more complex and advanced job tasks
• Provide on-the-job training to entry level Technicians
• Strict adherence to procedures, practices, and documentation according to FDA regulations
• Strict adherence to cGMP, Safety and Environmental requirements
• Support and Comply to the ISO14001 Environmental Management System

Group Leader – Stationary Engineer

• Responsible for direct leadership of manufacturing operations
• Manage and monitor department’s operating budget
• Provide scientific and/or technical advice and counsel regarding projects as needed
• Communicates company and departmental goals to the department’s exempt and non-exempt employees
• Maintain a quality presence to ensure compliance with all regulatory requirements
• Participate in regulatory and internal inspections/audits including providing written responses as applicable for area of responsibility

Manager, Manufacturing – Albumin Filling

• Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
• Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved Standard Operating Procedure Manual, OSHA, CLIA and cGMP.
• Attend all required training sessions, staff meetings, etc.
• Ensure that accurate and thorough documentation of necessary records is performed.
• Under the guidance of the Center Manager and/or the Assistant Manager, assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
• Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager.
• Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager.
• Assist in the training of new employees and retraining of current employees.
• Maintain active communication with other service areas to ensure accurate documentation and quality.
• Build rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
• Report all unsafe situations or conditions to area lead, supervisor or manager.
• May be trained to repair plasma center equipment.
• Assist the Center Manager and/or Assistant Manager in any task necessary in pursuit of company objectives.

• Responsible for ensuring organizational adherence to corporate quality and compliance processes
• Leads and develops team of Quality Assurance Specialists (QAS) to facilitate pre-inspection, during, and post-inspection activities
• Manages and oversees audit planning and audit responses
• Coordinates and organizes final responses to regulatory inspections/audits
• Supports donor centers with customer audits and completes requested documents
• Manages Corporate Deviation Reporting for Plasma Procurement
• Initiates Change Requests and writes Standard Operating Procedures as needed

Quality Assurance Manager – CLIA/CAP Experience

• Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
• Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations.
• Attend all required training sessions, staff meetings, etc.
• Ensure that accurate and thorough documentation of necessary records is performed.
• Assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
• Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager.
• Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager.
• Assist in the training of new employees and retraining of current employees.
• Maintain active communication with other service areas to ensure accurate documentation and quality.
• Build rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
• Report all unsafe situations or conditions to area lead, supervisor, or manager.