GridUnity

Account Manager

• Own and maintain GridUnity’s Market Map as a strategic decision tool, providing a clear, structured view of the interconnection and planning ecosystem — including competitive positioning, business structure, ecosystem dynamics, and emerging risks.
• Develop and maintain competitive intelligence on key players, adjacent solutions, and new entrants, including capabilities, positioning, and potential impact on GridUnity strategy.
• Identify competitive dynamics, whitespace opportunities, and structural market shifts that inform product direction and differentiation.
• Define and maintain GridUnity’s “compete, coexist, or integrate” posture across adjacent solution categories, translating ecosystem analysis into clear recommendations for leadership.
• Integrate outputs from competitive intelligence, regulatory monitoring, tariff analysis, Market Radar, and Voice of Customer activities into decision-ready insights for executive leadership.
• Lead development of market, competitive, customer, and regulatory implication briefs, translating signals into clear product, positioning, and capability implications.
• Ensure insight quality, consistency, and relevance across the Product Strategy Library, with a focus on decision usability and strategic clarity.
• Develop GridUnity’s product partnership strategy — identifying, evaluating, and prioritizing with leadership buy-in technology, integration, and ecosystem partnerships surfaced through Market Map and competitive intelligence work.
• Lead the full lifecycle of strategic product partnerships: from opportunity identification and business case development through management of negotiations and ongoing relationships.
• Lay the ground work, recommend structures, and manage product partnerships, including leading or managing negotiations (as appropriate to size and sensitivity) for technology integrations, API partnerships, ecosystem alliances, and other strategic product relationships.
• Coordinate with Sales and commercial teams where product partnerships intersect with go-to-market relationships, serving as the responsible owner of product partnership strategy across the organization.
• Serve as Product Enablement’s lead in roadmap and strategy discussions, providing market, competitive, partner, and regulatory context, framing, and informed judgment.
• Provide market, competitive, and regulatory perspective to the Product Alignment Council, Product Lifecycle Council, and other leadership forums.
• Collaborate with Product, Customer Experience, and Sales to ensure insights are embedded into planning, rollout, and adoption strategies.
• Provide functional leadership across insight activities, setting priorities, standards, and synthesis approaches, including competitive intelligence and market analysis frameworks.
• Partner closely with analysts and subject matter experts cross-functionally to guide work without formal line management.
• Support evolution of Product Enablement processes to ensure scalability and long-term value, particularly in market intelligence and decision-support infrastructure.

Senior Manager, Market Intelligence – Partnerships

Analyst

• Understand each customer’s workflows, KPIs, and constraints.
• Translate business needs into clear, testable requirements.
• Distinguish between regulatory requirements, customer must-haves, and nice-to-haves.
• Develop a detailed knowledge of our product to map requirements to existing features, upcoming roadmap items, and needed customizations.
• Explain the value of solutions in terms of data quality, regulatory compliance, and operational efficiency.
• Define how GridUnity and customer systems exchange data.
• Map fields, identify transformations, and validate data.
• Guide configuration of GridUnity products and ensure customer IT environments are ready.
• Partner with Project Managers and the CX team to plan and run User Acceptance Testing.
• Track issues, support defect triage, and manage readiness checklists.
• Coordinate cutover activities with customers and internal teams.
• Work with BAs to document requirements and compare them to market best practices and product capabilities.
• Create clear source-to-target data mappings, confirm data ownership and quality rules, and review historical data to reduce risk.
• Identify future integration opportunities.
• Contribute to Statements of Work and scoping workshops.
• Act as the technical liaison during sales and early project phases.
• Support or deliver product demos and training. Ensure clean handoffs to customer administrators and support teams.

Technical Solution Analyst – TSA

People Operations

• Partner with the CFO and the Operations Team to set HR priorities, translate strategy into action, and measure progress
• Audit and refine HR processes, documentation, and workflows to create a cohesive operating model
• Provide guidance, structure, and support to the HR Manager while strengthening team capacity
• Champion our values throughout all people programs and communication
• Support assessment and selection of future HRIS or relevant HR software
• Lead full-cycle recruiting alongside the HR Manager in the US
• Improve and edit our recruiting playbook for scalability
• Refine or redesign the performance management cycle
• Audit currently fragmented L&D practices
• Strengthen and standardize the entire employee lifecycle

Senior Manager, Market Intelligence – Partnerships

Technical Solution Analyst – TSA

Director of People