Business Systems Analyst
Greystar
full-time
Posted on:
Location Type: Office
Location: London • United Kingdom
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Tech Stack
About the role
- Own and optimise Yardi Voyager and RentCafe across Greystar's European portfolio.
- Turn business needs into smart system enhancements that boost accuracy, cut manual work and improve performance.
- Lead delivery end to end, from requirements through to rollout and adoption, while working closely with finance, operations and international teams.
- Keep systems compliant, drive upgrades and resolve complex issues as the go-to expert.
- Document and communicate enhancement deliveries to ensure adoption and change management processes.
- Maintain and administer the Yardi Voyager & RentCafe systems and databases, ensuring data integrity and the standardisation of procedures and practices.
- Coordinate and assist in supervising systems upgrades, conversion, and installations by evaluating and recommending upgrades based on business needs and requirements.
- Undertake 3rd line support for Yardi Voyager, analysing issues and problems related to software systems and programs, and determining and implementing appropriate solutions, training, or maintenance as necessary.
- Work with the Learning and Development Managers - Systems to develop technical reports, documents, user support and technical manuals to support systems and software training.
Requirements
- Proficiency in leading technology related projects through requirements gathering, design, delivery, and testing to ensure quality delivery of business requirements
- Proficiency in Yardi Voyager 7S at an expert level including experience running the system through various year end cycles and undertaking Yardi Voyager module implementations.
- A solid understanding of ETLs, YSR, SSRS and complex SQL scripts.
- A good working knowledge of Yardi Residential, Yardi International, GL. Accounting (AR/AP), Yardi Investment and Construction module, EU. Residential and Service Charges, Yardi PayScan, Elevate Modules
- IT literate and fully conversant with all Microsoft packages including Excel, Access and Project.
- Fluent English and 1 or more European languages (Dutch, German, French, Spanish preferable).
- Experience of working with operational business systems, in a similar system administration or analytical and systems implementation/project management/support role.
- Experience within or general understanding of the property sector, in particular residential apartments and third-party management, in order to relate financial and operating analyses to practical business solutions and process improvements.
- Solid business analysis skills to be effective at activity and milestone management and tracking of progress.
- Demonstrates a passion for customer service and a flexible approach to working supportively with others in the achievement of the overall Company goals; patient, responsive and demonstrates a positive attitude.
- Excellent interpersonal skills and the ability to work with impact and influence through clear communication.
- An engaging individual who quickly establishes a strong network of peers and is a trusted colleague across the organisation.
- Demonstrates strong commercial awareness.
- Understands the cycle of business change and the critical need to engage with stakeholders throughout a programme.
- Strong team management focus, committed to developing and retaining talented team members.
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Yardi VoyagerYardi Voyager 7SETLYSRSSRSSQLYardi ResidentialYardi InternationalGL AccountingYardi PayScan
Soft Skills
business analysiscustomer serviceinterpersonal skillscommunicationteam managementflexibilitynetworkingstakeholder engagementproblem-solvingadaptability