Greylock Federal Credit Union

Operations Intern

Greylock Federal Credit Union

internship

Posted on:

Location Type: Office

Location: Pittsfield • Massachusetts • United States

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Salary

💰 $20 per hour

Job Level

Entry Level

About the role

  • Performs any functions, within scope of authority and expertise to provide the highest level of service and responsiveness to the members served by the Credit Union while performing all duties in accordance with prescribed regulatory compliance guidelines and Credit Union policies and procedures.
  • Regularly attends and participates in Greylock intern activities including but not limited to soft skills forums, intern meetings, committee meetings, and send off ceremony.
  • Provides support and input on department tasks and projects as assigned by supervisor.
  • Maintains knowledge of Credit Union’s overall vision, values, and services offered to members.
  • Identify the root cause of balancing discrepancies, troubleshoot posting errors, resolve exceptions efficiently and post loan closing system errors and correct them promptly.
  • Generate and review daily, weekly, and monthly servicing reports.
  • Support Business Officers with Site Visits, billing questions, escrow activity, loan research, and audit packages.
  • Receive, verify, and process ATM deposits.
  • Process outgoing and incoming image cash letters and handle adjustments.

Requirements

  • Newly graduated high school students with intentions of attending college in the fall.
  • Recent high school graduates thinking about their options looking to explore different career fields.
  • Students are eligible up until they graduate college.
  • A college-age student, who has completed at least one year of college.
  • May return at this status for a maximum of two consecutive summers. Second year is not guaranteed. Students are eligible up until they graduate college.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
regulatory compliancetroubleshootingreport generationloan processingATM processingerror resolutiondata verificationbilling supportaudit preparation
Soft Skills
service orientationresponsivenessteam collaborationcommunicationproblem-solvingattention to detailadaptability