Gregory's Food Service Group S.A.

Digital Marketing

• Suggest and implement strategies and tactics for Consumer Loyalty and CRM activities that grow the customer base, while driving both online and offline traffic and sales; Work with the team and partners to optimize the online conversion funnel, implement performance marketing actions and improve the UX & customer communication; Manage, monitor and support Channel Management and presence in aggregators (efood, Wolt, Box) and other marketplaces; Be the main point of contact for the daily operations of the eCommerce & CRM team, as well as upcoming eBusiness projects; Assist in New eBusiness Projects, implementation and testing tasks; Establish and implement best practices for database processes, measurement, evaluation, data capture, data quality and segmentation; Conduct market research to follow trends and competition; Act as internal champion for system (eCommerce and CRM), promoting the tools and providing training.

CRM and Digital Marketing Specialist