Greenwood Hospitality

Director of Food and Beverage

Greenwood Hospitality

full-time

Posted on:

Location Type: Office

Location: Brookfield • Wisconsin • United States

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Salary

💰 $62,000 - $72,000 per year

Job Level

Lead

About the role

  • Plan and manage operations of the Food and Beverage departments to achieve customer satisfaction and quality service while meeting/exceeding financial goals
  • Responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house
  • Develops and recommends the budget, marketing plans and objectives and manages within those approved plans
  • Manage the human resources within the division, including recruitment and development of employees
  • Direct and oversee hiring, training, empowering, coaching and counseling of employees
  • Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives
  • Implement and manage all company programs to ensure compliance with the SOPs; includes safety and sanitary regulation
  • Market the Food and Beverage outlets and develop and manage the implementation of menus, package deals, promotions, and presentations
  • Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel
  • Resolve customer complaints to maintain a high level of customer satisfaction and quality.

Requirements

  • High School diploma /Secondary qualification or equivalent
  • Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
  • Requires advanced knowledge of the principles and practices within the food & beverage/hospitality profession
  • Must have some culinary training and/or experience in a fine dining establishment
  • Highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients
  • Excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates
  • Excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval)
  • Excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the work day
  • Literate for written guest communication, administrative and Human Resource responsibilities
  • Excellent reading and writing abilities 100% of the work day
  • Must be able to obtain City of Brookfield, Wi. Operators (Bartending) License.
Benefits
  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • 401(k)
  • Flexible spending account
  • Life insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
culinary trainingbudget managementmarketing plan developmentforecastingmenu developmentsanitation managementcustomer complaint resolutionemployee traininghuman resources managementfinancial goal achievement
Soft skills
communication skillsnegotiation skillsinfluencing skillscustomer satisfaction focuscoaching skillsproblem-solving skillsadministrative visionwritten communication skillslistening skillsinterpersonal skills
Certifications
City of Brookfield Operators License