Greenwood Hospitality

Director of Food and Beverage

Greenwood Hospitality

full-time

Posted on:

Location Type: Office

Location: Brookfield • Wisconsin • United States

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Salary

💰 $62,000 - $72,000 per year

Job Level

Lead

About the role

  • Plan and manage operations of the Food and Beverage departments to achieve customer satisfaction and quality service while meeting/exceeding financial goals
  • Responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house
  • Develops and recommends the budget, marketing plans and objectives and manages within those approved plans
  • Manage the human resources within the division, including recruitment and development of employees
  • Direct and oversee hiring, training, empowering, coaching and counseling of employees
  • Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives
  • Implement and manage all company programs to ensure compliance with the SOPs; includes safety and sanitary regulation
  • Market the Food and Beverage outlets and develop and manage the implementation of menus, package deals, promotions, and presentations
  • Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel
  • Resolve customer complaints to maintain a high level of customer satisfaction and quality.

Requirements

  • High School diploma /Secondary qualification or equivalent
  • Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
  • Requires advanced knowledge of the principles and practices within the food & beverage/hospitality profession
  • Must have some culinary training and/or experience in a fine dining establishment
  • Highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients
  • Excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates
  • Excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval)
  • Excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the work day
  • Literate for written guest communication, administrative and Human Resource responsibilities
  • Excellent reading and writing abilities 100% of the work day
  • Must be able to obtain City of Brookfield, Wi. Operators (Bartending) License.
Benefits
  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • 401(k)
  • Flexible spending account
  • Life insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
culinary trainingbudget managementmarketing plan developmentforecastingmenu developmentsanitation managementcustomer complaint resolutionemployee traininghuman resources managementfinancial goal achievement
Soft Skills
communication skillsnegotiation skillsinfluencing skillscustomer satisfaction focuscoaching skillsproblem-solving skillsadministrative visionwritten communication skillslistening skillsinterpersonal skills
Certifications
City of Brookfield Operators License