Greenshades Software

Head of Revenue Operations and Strategy

Greenshades Software

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

Tech Stack

Go

About the role

  • Partner with CRO and Finance to set company-level bookings and revenue targets, territory design, and GTM resource allocation
  • Establish and operationalize core GTM KPIs across new business, expansion, churn, and retention
  • Serve as a key strategic voice in annual planning, board reporting, and executive-level business reviews
  • Lead company-wide forecasting processes—owning methodology, forecast stages, stage-by-stage conversion data, and forecast accuracy
  • Monitor pipeline coverage, stage progression, and revenue conversion metrics; provide insights and course-corrective recommendations to Sales and Marketing
  • Own and evolve bookings policy and churn reporting; serve as the primary RevOps representative in investor and board committee discussions
  • Design and optimize the full revenue funnel—from lead acquisition to expansion and renewal—with clear handoffs and accountability
  • Build scalable processes to support sales velocity, rep productivity, and customer lifecycle management
  • Partner with CRO and Sales Enablement to ensure systems, applications, and workflows reinforce our sales methodology (Winning by Design) and continuously improve sales process execution
  • Collaborate with Enablement to identify performance gaps and drive coaching, ramp optimization, and certification programs based on performance data
  • Deliver real-time, actionable analytics to executive stakeholders across the GTM organization
  • Create and maintain standardized dashboards and scorecards for Sales, CS, and Marketing leaders
  • Analyze trends across ARR, churn, bookings, customer health, and funnel progression to influence GTM strategy
  • Own and manage the full GTM tech stack including Salesforce, Salesloft, HubSpot, Gainsight, ZoomInfo, Gong, and related tools
  • Evaluate and implement new technologies that drive forecasting accuracy, pipeline hygiene, customer health scoring, and rep productivity
  • Stay current on emerging AI and automation tools to drive GTM efficiency and innovation
  • Act as the connective tissue between Sales, Marketing, Customer Success, Product, and Finance
  • Lead cross-functional initiatives to align on definitions, processes, and systems that support a unified GTM motion

Requirements

  • 7–10+ years of experience in RevOps, Sales Ops, or Strategic GTM roles in high-growth SaaS environments
  • Proven success supporting a revenue organization scaling from $30M to $100M+
  • Deep expertise in forecasting, sales process design, territory planning, and funnel management
  • Strong Salesforce and GTM systems expertise; ability to translate business needs into technical solutions
  • Executive presence and strong communication skills. You can influence from the boardroom to the frontline
  • Data-driven mindset with a bias for action and continuous improvement
  • Familiarity with GTM tech stack: Salesforce, Salesloft, HubSpot, Gainsight, ZoomInfo, Gong