Greenhouse Software

Senior Implementation Consultant

Greenhouse Software

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $79,300 - $95,000 per year

Job Level

Senior

About the role

  • Lead mid-market and enterprise customers through successful implementations and launches
  • Empower customers to complete implementation successfully by ensuring they are tracking against optimal timelines and achieving time to first value
  • Drive the value of Greenhouse through implementation, helping customers navigate and overcome roadblocks
  • Provide support and mentorship by demonstrating knowledge of products, services, and best practices
  • Own implementation tasks such as system design, product training, configuration, and organizational roll out strategies
  • Advocate for client needs and product requests to Greenhouse's internal support, product, engineering, and sales teams
  • Partner with internal teams to ensure a smooth transition for customers post-implementation and work with our technical teams for data migration, integrations, and reporting
  • Become a subject matter expert on all Greenhouse products
  • Additional projects and responsibilities as business needs require

Requirements

  • Customer-facing experience working with global entities and multiple stakeholders
  • 2+ years of experience working with Enterprise customers (1,000+ employees)
  • Background delivering complex software implementations and/or technical projects
  • Ability to break down terminology and concepts across various audiences
  • Experience communicating with a variety of customer personas at leadership levels
  • Advanced understanding of Greenhouse Recruiting, a plus
  • Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse.
Benefits
  • medical, dental, and vision insurance
  • basic life insurance
  • mental health resources
  • financial wellness benefits
  • fully paid parental leave program
  • short-term and long-term disability coverage
  • 401(k) plan and company match
  • up to 14 scheduled paid holidays per calendar year
  • up to 80 hours of paid sick leave
  • up to 20-25 days of paid vacation time annually depending on tenure
  • flexible paid time off (PTO) for exempt employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
system designproduct trainingconfigurationdata migrationintegrationsreportingsoftware implementationtechnical project deliveryGreenhouse Recruiting
Soft Skills
customer-facing experiencementorshipadvocacycommunicationstakeholder managementproblem-solvingorganizational skillsability to simplify conceptscollaboration