Greenhouse Software

Implementation Specialist

Greenhouse Software

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $55,000 - $70,000 per year

Job Level

Junior

About the role

  • Configure and QA the products, identifying issues and escalating as needed
  • Support Implementation Managers in User Acceptance Testing with customers
  • Maintain and improve documentation, including configuration guides, process workflows, and testing procedures
  • Support internal process improvements, identifying inefficiencies and contributing towards workflow enhancements

Requirements

  • Bachelor’s degree in a relevant field (e.g., Computer Science, Psychology, Biology), or related coursework.
  • 0-2 years of experience through internships, research, or roles in technical support, analysis, or configuration
  • Data-driven, detail-oriented, customer-focused, business-minded, technologically and intellectually curious
  • Proactive learning mindset and adaptability to new tools. Basic understanding of software configuration and testing a plus.
  • Excellent written and verbal communication skills
  • You are a self-starter, you love learning and are always actively looking for opportunities to contribute
  • Healthcare or startup experience a plus
  • Open to travel opportunities to customer sites
Benefits
  • Mental health days off you can take any given moment simply because you need them.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software configurationtesting proceduresprocess workflowsdocumentation
Soft Skills
data-drivendetail-orientedcustomer-focusedbusiness-mindedproactive learning mindsetadaptabilityexcellent written communicationexcellent verbal communicationself-startercuriosity
Certifications
Bachelor’s degree