People Operations Coordinator
Greenhouse Software
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $63,400 - $79,300 per year
Job Level
About the role
- Own employee lifecycle operations - Process all personnel transactions (new hires, promotions, transfers, and terminations) and ensure accurate, timely HRIS data entry and record-keeping
- Coordinate onboarding and offboarding logistics - Support the scheduling, documentation, and systems steps that help new hires start strong and departing employees transition smoothly
- Serve as front-line HR support - Act as the primary contact for HR inquiries from current employees, new hires, past employees, and external vendors on core policies like PTO, benefits, and basic HR procedures
- Manage external HR requests - Handle employment verifications and other external information requests, ensuring accuracy, confidentiality, and timely responses
- Escalate complex issues - Triage and route more complex or sensitive cases to the appropriate People team members or functional specialists to ensure they are resolved effectively
- Support cyclical HR programs - Help execute key annual and cyclical activities such as the Annual Performance Review process, organizational surveys, Benefits Open Enrollment, and mandated training programs
- Maintain HRIS data integrity and reporting - Uphold high standards for data quality, run basic reports, and support adherence to HR controls and compliance requirements
- Contribute to process improvements & projects - Participate in People Operations and broader HR process improvement initiatives and departmental projects that enhance scalability and employee experience
- Additional projects and responsibilities as business needs require
Requirements
- 1+ years of HR operations experience managing the full employee lifecycle, including hands-on processing of personnel changes and providing first-level employee support and policy guidance
- Multi-state (or multi-region) HR experience, with demonstrated ability to maintain compliance and high data integrity and strong knowledge of core HR principles
- Proficiency with HRIS/HCM platforms (Workday, preferred) and comfort working in spreadsheets such as Excel or Google Sheets
- Strong organizational and time management skills, with a track record of prioritizing multiple high-volume, high-stakes tasks in a fast-moving environment
- Excellent verbal and written communication skills, with a focus on empathy, professionalism, and clear policy interpretation for a wide range of stakeholders
- Demonstrated attention to detail and commitment to data accuracy, particularly in HRIS data entry, documentation, and reporting
- Passion for inclusive, seamless people operations, with a service-oriented mindset and desire to improve processes that support employees and managers
- Global HR operations experience, a plus
Benefits
- medical, dental, and vision insurance
- basic life insurance
- mental health resources
- financial wellness benefits
- fully paid parental leave program
- short-term and long-term disability coverage
- 401(k) plan and company match
- up to 14 scheduled paid holidays per year
- up to 80 hours of paid sick leave
- paid vacation time annually depending on tenure
- flexible paid time off (PTO)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR operationsemployee lifecycle managementHRIS data entrydata integrityreportingcomplianceperformance review processdocumentationprocess improvementmulti-state HR experience
Soft Skills
organizational skillstime managementcommunication skillsattention to detailempathyprofessionalismservice-oriented mindsetpolicy interpretationproblem-solvingcollaboration