Greenheck Group

Application Engineer I/II

Greenheck Group

full-time

Posted on:

Location Type: Hybrid

Location: SchofieldOklahomaWisconsinUnited States

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Salary

💰 $74,985 - $114,128 per year

About the role

  • Aid product support team on moderately complex technical support via phone and e-mail
  • Develop and communicate solutions for unique applications including design and special pricing
  • Gather information and provide resolution to complex field problems
  • Maintain working knowledge of industry codes and standards to determine product needs and requirements
  • Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers
  • Identify opportunities for process improvement and work to implement where applicable
  • Maintain familiarity with competitor’s products and identify opportunities
  • Develop, organize and present trainings to internal and external customers both onsite and offsite
  • Participate in offsite events including planning, set-up, and customer interactions
  • May provide mentoring, training, indirect supervision of other team members, or may have direct reports

Requirements

  • 0-2 years of relevant work experience in engineering required for I level
  • 3-5 years of relevant work experience in engineering required for II level
  • 2 Year / Associate Degree in engineering or equivalent years of job experience required
  • 4 Year / Bachelor Degree preferred.
Benefits
  • Health & Family Support
  • Financial Security
  • Learning & Development
  • Rewards & Recognition
  • Wellbeing & Mental Health
  • Work-Life Balance
  • Fun Perks
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportproblem resolutionprocess improvementtraining developmentproduct knowledgedesign solutionspricing strategiesengineering principlescustomer interactionmentoring
Soft Skills
communicationorganizationalinterpersonalpresentationteam collaborationcustomer serviceleadershipplanningadaptabilitycritical thinking
Certifications
Associate Degree in EngineeringBachelor Degree in Engineering