Greenfield Partners Inc.

Systems Engineer

• Manage incoming demands from submission through to qualification and approval.
• Collaborate with business owners to clarify scope, objectives, success metrics, and constraints.
• Ensure demands are complete, actionable, and ready for estimation and prioritization.
• Identify and resolve missing information, risks, or dependencies.
• Support demand scoring, tiering, and sequencing using predefined criteria.
• Partner with the PMO, resource managers, and delivery leads to align priority and capacity.
• Track demand aging and follow up to prevent bottlenecks.
• Maintain transparency across approved, queued, and in-progress work.
• Document business requirements, problem statements, and high-level solution needs.
• Collaborate with technical teams to validate feasibility and level-of-effort estimates.
• Identify cross-system, cross-team, and customer experience impacts.
• Support the transition from demand to delivery with clean handoffs.
• Facilitate intake reviews, clarification sessions, and working meetings.
• Serve as the central point of coordination across business, technology, CX, and operations.
• Escalate risks, gaps, or decision needs to leadership as required.
• Support project kickoffs by ensuring a shared understanding of scope and intent.
• Provide regular updates on demand status, throughput, and blockers.
• Support continuous improvement of demand management processes and tools.
• Help enforce intake standards and governance guardrails.

Business Systems Analyst / Demand Manager