About the role
- Creating accounts on various systems for new hires
- Maintaining existing accounts
- Provisioning access to restricted systems/services
- Ensuring access for those leaving GT is suspended in a timely manner
- Maintaining firm distribution lists, shared mailboxes, cloud storage enterprise accounts, and Office 365 licenses
- Creates and maintains Active Directory and ADERANT accounts
- Manages cloud accounts in Microsoft Entra (Azure)
- Manages user accounts in 3rd party/external systems
- Logs, tracks, and updates all requests via ticketing system (Ivanti)
- Identifies issues that require approval of Office of Firm Counsel
- Provides Tier I support when required and On-Call support to Account Administration Team
- Participates in identifying and implementing improvements for the Account Administration function
Requirements
- BA/BS Degree preferred
- 3-5 years’ experience in Active Directory or related experience
- MCSA: Microsoft Certified Solutions Associate
- A+, AZ900 Azure Fundamentals, Security+ and Network+ certifications are highly desirable
- Proficient in documenting technical processes and procedures
- Technology proficiency with Windows-based software and Microsoft Office 365 required
- Knowledge or experience with Ivanti ticketing system or similar
- Knowledge or experience with SQL management
- Knowledge or experience in PowerShell
- Competitive compensation
- Excellent benefits package
- Opportunity to work within an innovative and collaborative environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Active DirectoryAzureSQLPowerShellticketing systemtechnical documentationcloud storage managementuser account managementOffice 365account provisioning
Soft skills
problem-solvingcommunicationteam collaborationorganizational skillsattention to detail
Certifications
MCSAA+AZ900Security+Network+