
Event Operations Coordinator
Green Street
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Demonstrate an elevated level of customer satisfaction from attention to customer needs along with a high level of responsiveness
- Assist with the planning & delivery of 3 – 5 global events each year of varying size, format, and complexity, working closely with the Head of Operations and Operations Manager
- Research creative solutions for new event revenue streams & improving customer experience
- Source & negotiate with suppliers and venues
- Build and test of virtual event platform including the customer journey
- Arrange food & beverage and AV requirements
- Compile relevant information for clients such as sponsor packs & awards information
- Sponsor fulfilment for events
- Provide on site support at events
- Creation of event signage and other materials and collateral
Requirements
- 1+ years of proven experience in B2B Event Operations planning conferences and awards dinners
- Experience in venue/supplier contracting and negotiation
- Strong multi-tasking and prioritisation skills and able to work on several projects simultaneously
- Exceptional attention to detail
- Experience using digital systems & platforms
- Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively
- Self-management i.e., taking accountability and ownership of tasks
Benefits
- Comprehensive benefits package including company provided medical, dental insurance and cash plan
- Company provided life assurance, critical illness and income protection coverage
- Personal pension plan with matched employer contributions
- Company paid holidays and summer half day Fridays
- Access to employee assistance programme and wellbeing resources
- Tax free cycle scheme and IT equipment
- Season ticket loan
- Company sponsorship to further education
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event operations planningvenue contractingsupplier negotiationcustomer journey mappingevent signage creationB2B event planningproject management
Soft Skills
customer satisfactionmulti-taskingprioritizationattention to detailproactive problem solvinginitiativeself-management