Event Operations Manager
Green Street
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
Visit company websiteExplore more
About the role
- Demonstrate an elevated level of customer satisfaction from attention to customer needs along with a high level of responsiveness
- Managing end-to-end management and delivery of 3 – 5 global events each year of varying size, format, and complexity, working closely with the Head of Operations
- Develop creative solutions for new event revenue streams
- Source & negotiate with suppliers and venues
- Build and test of virtual event platform including the customer journey
- Liaise with venue / platform supplier about requirements
- Compile relevant information for clients such as sponsor packs & awards information
- Sponsor fulfilment for events
- Creation of event signage and other materials and collateral
- Organise staffing plans and requirements to include task allocation, travel and accommodation booking
Requirements
- 3+ years of proven experience in B2B Event Operations managing conferences and awards dinners
- Extensive experience of working on events in a corporate environment to include both operational management and budget control over £300,000
- Experience in venue contracting and negotiation over £300,000
- Strong multi-tasking and prioritisation skills and able to work on several projects simultaneously
- Exceptional attention to detail
- Experience using digital systems & platforms
- Awareness of risk policies affecting international events such as vat, modern slavery, ant-bribery, trade sanctions etc. as well as the Event risk management & awareness framework
- Negotiation and contracting skills with venues and suppliers
- Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively
- Self-management i.e., taking accountability and ownership of tasks
- Sharing knowledge, experience and giving advice to other team members
Benefits
- Comprehensive benefits package including company provided medical, dental insurance and cash plan
- Company provided life assurance, critical illness and income protection coverage
- Personal pension plan with matched employer contributions
- Company paid holidays and summer half day Fridays
- Access to employee assistance programme and wellbeing resources
- Tax free cycle scheme and IT equipment
- Season ticket loan
- Company sponsorship to further education
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event managementbudget controlvenue contractingnegotiation skillscustomer journey designevent signage creationstaffing plan organizationrisk managementB2B event operationssupplier negotiation
Soft Skills
customer satisfactionmulti-taskingprioritizationattention to detailproactive problem solvinginitiativeself-managementteam collaborationcommunicationcreativity