Green LED Lighting Solutions (GLLS)

Sales

• Provide daily and ad hoc administrative support to the Sales Team to ensure smooth operations.
• Generate accurate quotations and estimates for client inquiries with a goal of maintaining a 98% accuracy rate and reducing preparation time by 20%.
• Review and process sales orders, promptly resolving discrepancies between Purchase Orders (POs) and quotes within 48 hours.
• Track and monitor all sales orders to ensure they are processed accurately and confirmed without delay.
• Prepare and distribute quotes and cut sheets for direct POs using company pricing tools.
• Maintain CRM data integrity by ensuring 100% accuracy across all accounts, contacts, and opportunities; conduct quarterly audits and resolve any discrepancies within one week.
• Assist Account Managers with project coordination, follow-ups, and documentation to support sales closure and ensure all client deliverables are met on time.
• Manage incoming client communications via phone and email, ensuring 95% of inquiries are resolved within 24 hours.
• Oversee the quote/order inbox, providing timely responses and updates to ensure seamless client communication.
• Prepare and submit commission documentation for approval within 5 business days, and ensure client approvals are secured within 10 business days.
• Collaborate with Account Managers and cross-functional teams to improve client satisfaction scores and enhance overall sales process efficiency.
• Proactively identify and address potential process gaps or system improvements to reduce administrative task completion time by 15%.
• Demonstrate strong organizational awareness, understanding how decisions impact broader business operations.
• Contribute to a collaborative and supportive team culture by sharing knowledge, promoting alignment, and encouraging professional growth.

Senior Sales Support

• Lead and Coach the Sales Team: Manage and develop account managers to meet or exceed sales targets through consistent pipeline management and performance reviews.
• Manage a Personal Book of Business: Maintain key client relationships, identify upsell opportunities, and ensure exceptional service delivery.
• Build a Rep Network: Recruit, train, and support manufacturer’s reps and distributors to expand national coverage and strengthen brand presence.
• Drive Growth: Develop and execute sales strategies to grow market share and deepen client partnerships.
• Collaborate Across Teams: Work closely with marketing, operations, and quoting teams to ensure smooth client handoffs and excellent service.
• Track Results: Monitor performance metrics and provide regular progress updates to leadership.

Senior Sales Support

Sales Manager