Green and Spiegel U.S.

Operations

• The Operations Assistant supports the Operations Team by providing reliable, detail-oriented administrative assistance across a wide range of tasks.
• Ensure day to day workflows run smoothly by completing assigned administrative duties, maintaining organized records, preparing basic documents, and assisting with routine project needs.
• Contributes to team efficiency by staying responsive, accurate, and proactive in handling operational support.
• Handle routine administrative tasks as assigned, ensuring timely and accurate completion.
• Draft, proofread, and format basic internal documents.
• Organize and maintain electronic files, folders, and shared resources.
• Track action items, deadlines, and follow ups to support smooth workflow.
• Enter, update, and verify data in spreadsheets, logs, and internal systems.
• Assist in preparing reports, summaries, and simple presentations.
• Maintain confidentiality and handle sensitive information with discretion.
• Provide general support on ongoing projects, including gathering information and preparing materials.
• Assist with basic coordination tasks as directed by the operations team.
• Perform other administrative duties to support team efficiency and workload management.

Operations Assistant

Customer Support

• The Data Support Specialist supports firmwide operational needs by maintaining accurate, reliable data across the immigration case management system and other internal data sources used by the firm.
• Provides frontline assistance to staff by troubleshooting system issues, guiding users through workflows, and documenting recurring problems.
• Performs routine data audits, corrects errors and inconsistencies, and assists with data migrations and validation during new client onboardings or system updates.
• Helps ensure that firm data remains clean, consistent, and usable by preparing documentation, supporting configuration tasks, and contributing insights that strengthen day-to-day operational efficiency.
• Serve as the first point of contact for immigration case management system related questions and basic troubleshooting.
• Assist employees with navigation, errors, and workflow issues within the software.
• Document recurring issues and escalate technical problems when needed.
• Support onboarding of new users, including account setup and basic training.
• Conduct regular data audits to ensure accuracy, completeness, and consistency.
• Identify and correct data errors, duplicates, and formatting inconsistencies.
• Maintain data standards and support firmwide data hygiene initiatives.
• Assist with data imports, exports, and validation during migrations or updates.
• Support configuration of fields, templates, and workflows under the direction of Firm Operations.
• Participate in testing new features, updates, and system enhancements.
• Create, maintain, and update SOPs, quick reference guides, and training materials.
• Collaborate with staff to understand workflow needs and ensure the system supports operational requirements.
• Track system issues, user requests, and data quality trends.
• Prepare reports or summaries to support operational decision making.
• Contribute to documentation of processes, standards, and best practices.

Data Support Specialist

Technical Writer

• Manage caseload of various writing-focused employment-based immigration matters (E, L, O, P nonimmigrant visas and EB1/NIW immigrant visas)
• Assist attorney and/or case manager in preparation of immigration petitions and applications, including preparation of immigration forms and supporting evidence for submission to relevant administrative agency
• Draft correspondence to clients and communicate relevant case information and case requests to clients, including agency notices
• Review and organize client documentation and analyze and summarize case data for attorney
• Assist attorney and/or case manager with determining potential case issues and planning case strategy
• Maintain organized legally compliant client files, update notes in database, monitor deadlines and communicate progress of individuals’ cases
• Conduct research regarding filing regulations and relevant procedures with USCIS and the U.S. Department of State
• Contribute to the development of practice processes to ensure team operates efficiently and effectively
• Work effectively and collaboratively with team members to prioritize and organize work load
• Maintain firm protocol with respect to file maintenance, record-keeping and use of case management system
• Perform administrative tasks and other projects as assigned by case manager or attorney

Operations Assistant

Data Support Specialist

Technical Writer – Immigration Paralegal