GREATERGOOD

Accountant

• Manage the accounts payable process, including invoice review, coding, entry, approval routing, and payment readiness.
• Monitor the accounts payable inbox and respond to vendor and internal inquiries related to invoices, documentation, coding, approvals, payment status, credits, and outstanding balances.
• Process weekly accounts payable payment runs in accordance with internal procedures and payment schedules.
• Maintain accurate vendor records in NetSuite, including vendor setup, updates, payment information, and required supporting documentation.
• Support ACH vendor setup by collecting required documentation, updating banking details, and following internal payment verification controls.
• Research and resolve AP issues, including duplicate invoices, missing approvals, vendor credits, late invoices, and payment discrepancies.
• Review cardholders Concur expense report submissions for accuracy, completeness, coding, receipts, approvals, policy compliance, and appropriate accounting treatment.
• Follow up with cardholders on missing receipts, descriptions, approvals, or other required documentation.
• Prepare AP, expense related, and assigned balance sheet reconciliations, including vendor account reviews, bank accounts, prepaid expenses, outstanding invoice analysis, and supporting schedules.
• Prepare routine journal entries and supporting documentation.
• Assist with month-end and year-end close activities.
• Support internal and external audits by preparing requested documentation, schedules, and supporting records.
• Maintain organized digital accounting records for invoices, payments, vendor files, expense reports, credit card activity, accruals, reconciliations, and journal entries.
• Create and maintain spreadsheets from accounting system data as needed for reporting, reconciliations, and analysis.

Junior Accountant

Program Manager

• Facilitate all GGC Construction Team tasks in support of Program Managers.
• Work in the field approximately 45% of the work year, renovating, scouting, and coaching GGC shelter partners.
• Design, budget, and plan jobs when not in the field.
• Work on all permitting, ordering, project logistics, travel logistics, and scheduling.
• Participate in construction duties, supervise volunteers, and assist with planning and estimating for projects.
• Help with project design, logistics, consulting duties, and communication with partners and vendors.

Assistant Program Manager, Construction

Social Media Manager

• Revise the existing organic social strategy in collaboration with the VP, Digital Marketing to meet organic KPIs and grow our audiences and engagement.
• Write monthly publishing calendars outlining content on each channel, utilizing a mix of GGC campaigns and trending content.
• Write compelling organic social, customizing copy for each channel (Facebook, Instagram, TikTok, X, YouTube, LinkedIn) and audience with an understanding of what motivates viewers to engage with content.
• Organize each social post from start to finish, including requesting or creating visual elements, writing captions, and scheduling posts within Hubspot.
• Regularly test social content, working with the Director of Performance Marketing to track tests, analyze results, and apply findings to future posts and campaigns.
• Adhere to deadlines within the social editorial calendar, aligning with cross-channel content and initiatives, and updating assigned email tasks within the project management software (Asana).
• Serve as the community management lead, answering donor questions and concerns across social platforms, ad platforms, and the SMS platform to build engagement and a loyal following.
• Build influencer partnerships and campaigns with guidance from the VP, Digital Marketing.
• Work with the Advancement and Corporate Partnerships team to create posts tailored for major donors and corporate sponsors.
• Regularly assess performance of each post, working with the Director of Performance Marketing and Director of Growth Operations to pull and analyze reports and assess progress towards KPIs.
• Share organic social reports across teams, collaborating with other channels to align on performance insights.
• Identify emerging organic social channels and work with the VP, Digital Marketing to build strategies to activate and grow these channels.

Manager

• Configure, customize, and execute multiple high-impact email campaigns weekly within Hubspot, supporting the full fundraising funnel and all donor pipelines.
• Create and manage segmented and suppression lists, workflows, and automation processes within HubSpot, ensuring and applying understanding of CRM properties, objectives, and pipeline structures.
• Write compelling email copy for cultivation, solicitation, and stewardship appeals, with an understanding of what motivates subscribers to engage with email content.
• Regularly A/B test email content, working with the Director of Performance Marketing to track tests, analyze results, and apply findings to future email campaigns.
• Adhere to deadlines within the email editorial calendar, aligning with cross-channel content and initiatives, and updating assigned email tasks within the project management software (Asana).
• Maintain the health and integrity of the HubSpot CRM database and segments, ensuring accurate and up-to-date customer information and monitoring unsubscribe and engagement rates and list sizes.
• Collaborate with the Director of Growth Operations to integrate the HubSpot CRM with other marketing and sales tools.
• Responsible for achieving email channel KPIs with the guidance of the Director of Donor Journey, regularly assessing progress towards KPIs and making decisions on how to achieve them.
• Monitor, track, and report on email campaign performance (open rates, click-through rates, conversions, etc.) and provide analysis with recommendations for increasing effectiveness.
• Regularly update and implement welcome series and workflows for new subscribers.
• Work with the Director of Donor Journey to refine and implement workflows and sequences for unengaged, at-risk, and lapsed audiences, collaborating across channels to retain these donors.
• Work closely with the creative and digital teams to develop, test, and share new creative assets and learnings.
• Troubleshoot and resolve any issues related to the HubSpot Email system, supported by Marketing Operations.
• Provide regular updates and insights to the Marketing and Growth teams and other relevant stakeholders on email marketing performance and overall email health.

Email Manager

• Facilitate all Rescue Rebuild tasks in support of Rescue Rebuild Program Managers.
• Be in the field at least 25% of the work year renovating, scouting, and coaching Rescue Rebuild shelter partners.
• Work with managers to design, budget, and plan jobs.
• Handle permitting, ordering, project logistics, travel logistics, and scheduling.
• Participate in construction duties, supervise volunteers, and aid in ongoing planning and estimating of other upcoming projects.
• Help with project design, planning, logistics, consulting duties, shelter, partner, and vendor communication and accounting.
• Assist with administrative tasks including volunteer management, job-related storytelling, writing, and keeping project and consulting budgets up to date.