GreatAmerica Financial Services

Product Manager

• Define product outcomes and Objectives and Key Results (OKRs), break down work into actionable steps to facilitate product discovery, design, development, and delivery.
• Manage an end-to-end product lifecycle by implementing a Now, Next, and Later framework that captures a rolling 12-month product roadmap.
• Stay abreast of industry trends, competitive landscape changes, recommend new technological trends, and innovative products/features to the teams.
• Partner with key stakeholders to identify and prioritize new features and enhancements and record them in Jira.
• Influence product decisions by providing consultation and direction to stakeholders.
• Identify, analyze, and interpret new requests using various kinds of techniques to meet customer and internal stakeholder needs and requirements.
• Talk to customers to understand pain points, new feature opportunities, showcase product capabilities, and go-to-market strategies.
• Work with various partners to create screen prototypes/wireframes, gather feedback, and adjust to optimize performance.
• Work with the Agile Development Team and Scrum Master, lead backlog planning and grooming, and support Release planning.
• Maintain the sprint backlog: refine, estimate, and prioritize work.
• Collaborate with BSAs, developers, testers, and UX to clarify requirements.
• Participate in daily standups, sprint reviews, and retrospectives.

• Provide leadership in executing accounting and tax-related engagements, ensuring alignment with established internal standards and enterprise priorities.
• Lead the preparation and review of annual income tax provision and financial statement reporting processes, providing technical oversight related to ASC 740 and external reporting.
• Direct quarterly and annual income tax provision computations, incorporating statutory changes and complex legal entity considerations to support strategic tax decision-making.
• Oversee the preparation and review of federal, state, and local income tax returns, driving accuracy, consistency, and timely execution across filing obligations.
• Provide strategic review of tax returns and related analyses, assessing the impact of legislative developments and state statutory changes across the organization.
• Serve as the lead representative with the IRS and other taxing authorities, managing tax administration, controversy matters, and audit defense with professionalism, credibility, and sound judgment.
• Lead the review and resolution of income tax correspondence, including stakeholder management, to address income tax notices and drive timely resolution with taxing jurisdictions.
• Champion quality control and governance practices to ensure the accuracy, completeness, and reliability of tax computations for financial statement and external reporting purposes.
• Conduct and oversee complex tax law and accounting research, synthesizing findings into technical memoranda and providing recommendations for leadership decision-making.
• Lead cross-functional and departmental projects throughout the year, providing direction, visibility, and effective communication to finance leadership.
• Partner with management to identify income tax risks, evaluate potential business impacts, and implement practical mitigation strategies that strengthen compliance and reduce exposure.
• Support broader tax operations through indirect tax filings and monthly reconciliations, ensuring continuity, accuracy, and operational discipline.
• Serve as a trusted advisor to business operations, building strong partnerships across corporate, business unit, and functional leadership to align tax priorities with organizational goals.
• Review and validate supporting analyses and documentation for tax reporting, proactively resolving inconsistencies and elevating the quality of information used in decision-making.
• Provide oversight of the account reconciliation process, resolving discrepancies and identifying opportunities to improve efficiency, control, and process standardization.
• Collaborate with leadership to identify, evaluate, and execute strategic tax opportunities that support enterprise value creation and long-term business objectives.
• Advance the strategic direction, operating discipline, and professional standards of GreatAmerica tax and finance through leadership, accountability, and continuous improvement.

Income Tax Lead

• Function as key point of contact for business operations; understand priorities of various corporate, business unit, and functional leadership
• Lead resolution of lessee and customer questions, and taxing jurisdiction issues pertaining to asset tax coding, property tax charges, and system logic
• Drive compliance system development and modification, including PTMS, Epicor and Excel Power Queries and Power Pivots to ensure the team is performing optimally
• Champion improvements within the function, including but not limited to sponsoring and leading strategic property tax initiatives related to development and modification of new and existing programs and compliance related software as well as policy/procedure changes
• Ensure accuracy and timeliness of property tax processes; continually review and enhance quality control processes, identify risks and drive resolution, ensure accuracy and effectiveness of third-party service portfolio administration for property tax compliance
• Oversee account reconciliation process including resolution of discrepancies and identification of potential process improvements and/or efficiencies
• Identify, analyze, and resolve complex property tax compliance issues
• Provide formal coaching and feedback to team members; identify and communicate challenging work that will provide development opportunities; encourage creativity and recognize individual performance
• Track, review, and report team performance metrics to internal leadership
• Monitor team resource needs; effectively communicate updates on resource needs to internal leadership
• Provide outstanding GreatAmerica Experience for external as well as internal customers

Product Manager

Income Tax Lead

Property Tax Leader