Great Lakes Management

Executive Director

Great Lakes Management

full-time

Posted on:

Location Type: Office

Location: Maplewood • Minnesota • United States

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Salary

💰 $90,000 - $100,000 per year

Job Level

Lead

About the role

  • The Executive Director collaborates with department directors to establish performance and operational objectives, offering continuous support to foster their professional growth and sustain a high-performing leadership team within the community.
  • Tracks financial performance and participates in creating annual budgets, ensuring monthly compliance.
  • Reviews monthly financial statements and oversees resident billing processes.
  • Establishes an environment conducive to quality services and high customer satisfaction.
  • Engages with residents and families regularly, fostering and upholding positive relationships through effective communication, addressing concerns, and conducting satisfaction surveys.
  • Maintains excellent customer service standards and encourages all employees to do the same.
  • Assists marketing staff in implementing effective strategies and monitors occupancy data.
  • Ensures compliance with all state and federal regulations within the community.

Requirements

  • Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) by BELTSS Board
  • Proficient in verbal and written communication with a focus on excellence
  • Familiarity with Microsoft Word and Excel for efficient task management
  • Basic understanding of accounting principles to aid in financial tasks
  • Capable of organizing and prioritizing multiple projects effectively
  • Skilled in maintaining confidentiality of personnel, financial, and sensitive information
  • Demonstrates tactfulness in interactions with residents, families, staff, and various stakeholders
  • Adhere to organizational policies and procedures
  • Possesses a valid driver’s license with an acceptable driving record and has access to a vehicle.
Benefits
  • Full Benefits package
  • Opportunities for professional development
  • Supportive work environment with a focus on employee wellbeing
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial performance trackingbudget creationmonthly financial statement reviewresident billing processescustomer service standardsmarketing strategy implementationoccupancy data monitoringaccounting principlestask management
Soft Skills
effective communicationprofessional growth supportrelationship buildingconfidentiality maintenancetactfulnessorganizational skillsprioritizationcustomer satisfaction focus
Certifications
Licensed Assisted Living Director (LALD)Licensed Health Services Executive (LHSE)