
Forward Deployed Engineer – Enterprise Delivery
Gray Swan
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • New York • United States
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Salary
💰 $115,439 - $178,100 per year
About the role
- Work directly with engineering, security, and platform teams to understand system architectures, constraints, and operational realities.
- Design and implement integrations between Gray Swan’s platform and customer systems, APIs, data pipelines, and runtime environments.
- Translate real-world enterprise requirements into well-scoped proofs of concept, deployment plans, and production architectures.
- Act as the primary technical owner for customer deployments, rapidly identifying, scoping, and resolving issues across environments.
- Build and extend backend services, integrations, and tooling to support secure deployment in diverse customer environments.
- Ensure deployments meet enterprise expectations for reliability, security, observability, and maintainability.
- Develop proofs of concept quickly to validate technical feasibility and customer value.
- Iterate based on user feedback, operational learnings, and evolving requirements.
- Balance speed with long-term maintainability and platform consistency.
- Partner closely with sales, product, and core engineering teams to deliver successful customer outcomes.
- Communicate technical findings, tradeoffs, and recommendations clearly to both internal teams and customers.
Requirements
- Hands-on experience building and deploying production-grade software systems.
- Strong background in backend or full-stack software engineering, with experience designing APIs, services, and integrations.
- Familiarity with cloud-native architectures and distributed systems, including AWS, GCP, or Azure.
- Experience working in ambiguous, fast-moving environments and taking full ownership of outcomes.
- Comfort working directly with customers and external stakeholders on technical delivery.
- Strong programming experience in Python and at least one systems or backend-oriented language (e.g., Go, Java, C++, Rust).
- Experience working with data pipelines, event-driven systems, or service-oriented architectures.
- Understanding of security fundamentals, such as authentication, authorization, monitoring, and secure system design.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field is required.
Benefits
- 401k with up to 4% matching
- 28 days annual leave (vacation + holidays)
- Health, dental, and vision coverage
- Flexible work arrangements
- Visa sponsorship available for exceptional candidates
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
backend software engineeringfull-stack software engineeringAPI designservice designintegration developmentPythonGoJavaC++Rust
Soft Skills
communicationproblem-solvingownershipcollaborationadaptabilityuser feedback iterationtechnical deliverycustomer engagementtradeoff analysisoperational learning