Gravity Global

People Operations

• Build string, authentic connections with employees through regular on-site presence in one of our US hubs (Houston, Minneapolis, Denver, or Northampton).
• Serve as the first-line of HR support for US and LATAM teams, offering guidance, reassurance, and clarity on day-to-day questions.
• Partner closely with mid-level and senior stakeholders, providing strategic and operational HR support that helps teams thrive.
• Manage ER matters end-to-end, including grievances, PIPs, disciplinaries, RIFs, and sensitive investigations.
• Approach all ER situations with empathy, fairness, and an understanding of the human impact behind every decision.
• Coach managers to handle ER issues confidently and in alignment with our People-first values.
• Deliver warm and engaging HR orientation sessions for new US and LATAM hires, setting the tone for a positive employee experience from the outset and regularly refining based on new hire feedback.
• Support the execution of global People initiatives, including our continuous performance management process that emphasises learning, growth, and regular feedback.
• Conduct Training Needs Analysis to identify development opportunities that support our people and business goals.
• Measure and evaluate training effectiveness, using data and employee feedback to recommend meaningful improvements.
• Partner with leaders on workforce planning and help shape organisational design conversations.
• Contribute to DE&I initiatives that strengthen belonging and ensure every voice is heard.
• Help drive employee engagement initiatives, gathering insights and feedback to improve the employee experience.
• Champion a positive, connected, inclusive culture – always placing People at the heart of decisions.
• Serve as the US People representative in our Culture Club (social committee), helping to champion fun, connection, and community across our hubs.
• Represent the HR in our global Wellbeing employee resource group, helping to shape initiatives that support mental, physical, and emotional wellbeing.
• Work closely with our UK-based People Administrator to ensure smooth and compliant on and offboarding processes in US and LATAM (including supporting with immigration).
• Collaborating with our global People team to align on processes, share insights, and continuously enhance our ways of working.
• Support change transformation efforts as the company continues to evolve and scale.

People Manager – HR Generalist

• Build strong, authentic connections with employees through regular on-site presence in one of our US hubs (Houston, Minneapolis, Denver, or Northampton).
• Serve as the first-line of HR support for US and LATAM teams, offering guidance, reassurance, and clarity on day-to-day questions.
• Partner closely with mid-level and senior stakeholders, providing strategic and operational HR support that helps teams thrive.
• Manage ER matters end-to-end, including grievances, PIPs, disciplinaries, RIFs, and sensitive investigations.
• Approach all ER situations with empathy, fairness, and an understanding of the human impact behind every decision.
• Coach managers to handle ER issues confidently and in alignment with our People-first values.
• Deliver warm and engaging HR orientation sessions for new US and LATAM hires, setting the tone for a positive employee experience from the outset and regularly refining based on new hire feedback.
• Support the execution of global People initiatives, including our continuous performance management process that emphasises learning, growth, and regular feedback.
• Conduct Training Needs Analysis to identify development opportunities that support our people and business goals.
• Measure and evaluate training effectiveness, using data and employee feedback to recommend meaningful improvements.
• Partner with leaders on workforce planning and help shape organisational design conversations.
• Contribute to DE&I initiatives that strengthen belonging and ensure every voice is heard.
• Help drive employee engagement initiatives, gathering insights and feedback to improve the employee experience.
• Champion a positive, connected, inclusive culture – always placing People at the heart of decisions.
• Serve as the US People representative in our Culture Club (social committee), helping to champion fun, connection, and community across our hubs.
• Represent the HR in our global Wellbeing employee resource group, helping to shape initiatives that support mental, physical, and emotional wellbeing.
• Work closely with our UK-based People Administrator to ensure smooth and compliant on and offboarding processes in US and LATAM (including supporting with immigration).
• Collaborating with our global People team to align on processes, share insights, and continuously enhance our ways of working.
• Support change transformation efforts as the company continues to evolve and scale.

People Manager, HR Generalist

Project Manager

• Lead or support client meetings depending on account structure and scope, clearly documenting next steps and ensuring timely follow-through.
• Manage deliverables, timelines, and daily task tracking across assigned accounts. Maintain steady project momentum and ensure teams are aligned on priorities and deadlines.
• Collaborate across agency practice areas to ensure smooth handoffs between teams and complete task execution accurately and on time. Anticipate roadblocks and apply a solution-oriented mindset to keep projects on track.
• Maintain asset version control, gather approvals, and manage trafficking of materials using internal workflow systems (e.g., Asana, Microsoft Teams).
• Assist in compiling campaign performance reports, coordinating data inputs, and translating metrics into easy-to-digest summaries or slides for AM or client presentation.
• Identify potential schedule risks, gaps, or friction in workflow processes. Recommend solutions and work collaboratively to improve efficiency and quality.
• Serve as a meticulous proofer and reviewer for all materials, upholding the highest standards of precision and quality.

Account Project Manager

Manager

• Sourcing and analysing secondary data using syndicated tools, AI-driven solutions, and desk research to generate category, competitive, and consumer insights that inform strategic decision-making.
• Leading social listening projects end-to-end from Boolean query design through analysis and the development of insight-driven client narratives.
• Managing full-scale primary research projects from study design and project management to execution, analysis, and the presentation of findings.
• Synthesizing primary, secondary, and social listening data into compelling narratives and actionable recommendations and presenting research outputs clearly and confidently to internal teams and client stakeholders.
• Supporting new business initiatives and client acquisition efforts by delivering research-driven insights that strengthen pitches and strategic recommendations.
• Championing the value of insights and research across the agency, educating internal teams on best practices, capabilities, and how insights can fuel strategic and creative excellence.

Brand Insights Manager

• Partner with senior leaders as a trusted advisor on talent growth, workforce planning, organizational design, learning & development, and engagement.
• Collaborate with the Global People Team to bring global initiatives to life across the US and LATAM.
• Use data-driven insights to fuel decision-making and continuous improvement.
• Lead complex employee relations matters with fairness, consistency, and empathy.
• Line manage, coach, and develop the US People Manager and Benefits & LOA Manager to build a high-performing People function.
• Act as a trusted guide on employee relations, ensuring compliance with US labor laws and global standards.
• Drive a culture of continuous performance through feedback, leadership development, and succession planning.
• Champion DEI across the US and LATAM, embedding inclusion into daily culture and operations.
• Identify opportunities for learning and partner to design innovative development programs.
• Partner with leaders to weave company values and culture into daily behaviors and decisions.
• Lead clear, transparent, and human-centered communication around People programs and policies.
• Oversee People operations across the US, including compensation, benefits, payroll, compliance, and leave of absence.
• Ensure consistent People processes across US and LATAM operations.
• Lead or support global and regional People initiatives from design through execution.
• Act as a change champion during transformation, always keeping people at the heart of the process.
• Support financial administration such as timesheets and NetSuite usage.
• Promote Gravity Global as an inspiring place to work.
• Participate in ESG, Sustainability, and Wellbeing initiatives that drive our culture and global impact.

Senior People Partner

SEO Marketing

• Work within client brand guidelines, tone of voice and UX best practices to create effective, user-centric content guided by keyword research and search intent.
• Optimize individual pages on a client website to align better with keyword strategy and search intent, ensuring that metadata (title, description), header tags and content are aligned with SEO best practices.
• Monitor and make recommendations for the avoidance of canonicalization/keyword cannibalisation issues, including canonical tags where appropriate to address duplicate content issues and guide search engines on the preferred version of a page.
• Implement and optimize internal linking structures to improve navigation, distribute link equity, and enhance the overall user experience.
• Work closely with client stakeholders and Digital PR teams to guide and develop engaging, user-focussed linkable assets that encourage engagement and online linked coverage for our clients.
• Stay abreast of industry trends, search engine algorithm updates, and emerging technologies to proactively adjust strategies and maintain optimal performance.
• Work closely with technical SEO and Digital PR colleagues, as well as third party content creators to ensure alignment between on-site SEO efforts and overall client business goals.
• Provide regular reports on on-site SEO performance, highlighting achievements and areas for improvement.
• Communicate SEO content strategies and recommendations to non-technical stakeholders.

SEO Content Editor

Copywriter

• Write and develop strategic conceptual copy and content across multi-channel projects, including video and social, print, digital, OOH, content, and direct marketing.
• Write accurate and grammatically faultless copy – which could be short, snappy headlines and social posts, all the way to film scripts and long brochure copy.
• Come up with campaign concepts and be confident to present their ideas to the wider Gravity team.
• Decipher and work to a strategic proposition, producing creative and original ideas that answer the brief and connect with the audience.
• Understand the target audience and adhere to the correct tone of voice.
• Present work to the Creative Director for approval and development.
• Take briefs from account handlers and challenge these where appropriate.
• Communicate with key stakeholders to ensure they are kept up to date with project progress.
• Maintain a comprehensive knowledge of brand guidelines, particularly tone of voice.

Senior Copywriter, Conceptual

Performance Marketing

• Develop and execute paid social campaigns across Meta, LinkedIn, and X.
• Optimize campaigns through A/B testing, audience segmentation, and creative iteration.
• Monitor pacing and performance, adjusting targeting and bidding to meet KPIs.
• Report regularly on campaign performance, providing actionable recommendations.
• Collaborate with creative, analytics, and account teams to align messaging with campaign goals.
• Stay current on platform trends, algorithm updates, and ad format innovations.

Paid Social Specialist

Data Analyst

• Develop and deliver high-quality performance reports, dashboards, and actionable insights, and management of data/pipelines (Extract Transform, and Load).
• Partner with clients and internal stakeholders to define KPIs, measurement frameworks, and data strategies.
• Proactively lead when the client needs it. Can diagnose problems, understand the challenge, and set clear objectives, KPIs, and provide recommendations to meet requirements.
• Oversee campaign performance analysis and provide recommendations that enhance ROI and effectiveness.
• Confidently turn insights into strategy, and able to provide strategic counsel and recommendations to clients of all sizes including enterprise clients / large budget projects. Effectively taking a brief and delivering to deadline.
• Ensure data accuracy, consistency, and integrity across analytics platforms and reporting tools.
• Champion analytics best practices, data visualization standards, and innovative measurement methodologies. Furthering the advancement of Ai use and adoption, automation across analytics, and partnering with Internal Teams for best practice and streamlining where applicable.
• Stay ahead of industry trends to evolve Gravity’s analytics offerings and technologies, collaborating to advise on strategic direction of department.

Analytics Manager

• Build, manage, and optimize paid search campaigns across Google Ads, Microsoft Advertising, Bing, and other relevant platforms.
• Conduct keyword research, audience segmentation, and competitor analysis to identify growth and optimization opportunities.
• Manage budgets, pacing, and bid strategies to align with client goals and maximize ROI.
• Collaborate closely with creative, analytics, and strategy teams on ad copy testing, landing page experiments, tagging, conversion tracking, and performance reporting.
• Analyze campaign data to identify trends, troubleshoot performance issues, and implement actionable optimizations.
• Produce detailed performance reports with clear insights and strategic recommendations.
• Stay current with platform updates, algorithm changes, and emerging paid search best practices to maintain campaign competitiveness.
• Demonstrate excellent analytical, organizational, and communication skills with strong attention to detail.
• Thrive in a fast-paced, remote, and cross-functional environment, managing multiple projects simultaneously.
• Fluency in English (verbal and written) is required.

Paid Search Specialist

Account Executive

• Lead and manage a client services team across an $8m+ revenue account group, ensuring they deliver on client growth, objectives, budgets, and timelines
• Establish and maintain strong relationships with key client leadership, C-Suite, decision-makers and influencers within client organizations, as well as with internal and external partners
• Develop and implement strategic plans for account growth and retention, identifying new opportunities and areas for improvement
• Provide strategic guidance and direction to clients, based on their goals, needs, and challenges, and present creative and effective solutions that drive results
• Lead a team to deliver a vision of account opportunity and performance, using data and insights to build cases for change through to optimizing campaigns and demonstrating value and ROI
• Define and raise quality standards and best practices a across all global team activities
• Drive collaboration and global best practice within client services and beyond
• Resolve any issues or conflicts that may arise, ensuring client satisfaction and retention
• Contribute to the overall vision and direction of the agency, and lead and inspire your team to participate in new business development and pitching
• Other duties as assigned

Group Account Director

• Develop detailed project plans, timelines, and budgets. Manage all phases of project development, from initiation to closure.
• Serve as the primary point of contact for clients and internal teams. Ensure clear and effective communication throughout the project lifecycle.
• Coordinate and allocate resources effectively to ensure project success. Monitor and manage project team performance.
• Identify potential project risks and develop mitigation strategies. Monitor project progress and address any issues that arise.
• Ensure all project deliverables meet the highest quality standards. Implement quality control measures and review processes.
• Maintain comprehensive project documentation, including status reports, meeting notes, and project plans. Provide regular updates to stakeholders on project progress.
• Foster a collaborative environment and work closely with cross-functional teams to achieve project objectives.

• Manage the scheduling and trafficking of all projects through creative, design, digital, and production teams.
• Allocate resources effectively to meet project deadlines and client expectations.
• Act as the central point of contact for internal teams regarding project timelines, priorities, and progress.
• Align closely with Studio Artists to follow tasks, allocate the right duties, and provide guidance.
• Work closely with project managers to understand client requirements and ensure deliverables are aligned.
• Support in interpreting and relaying creative execution direction from external stakeholders (PMs/Creative Leads) to Studio Artists to ensure accurate delivery.
• Monitor project workflows, anticipate potential bottlenecks, and proactively resolve issues.
• Maintain up-to-date project documentation, schedules, and reporting for senior leadership.
• Support continuous improvement in project management tools, processes, and communication across teams.

Traffic Manager, Creative Studio Production

Account Manager

• Act as the primary day-to-day contact for clients, ensuring effective communication and understanding of their needs
• Translate client requirements into actionable plans and provide timely responses
• Work closely with project managers to help create and manage timelines
• Partner with Media Planning & Activation teams as needed
• Work with Creative team on development and execution of creative materials from inception to production
• Demonstrate exceptional communication skills to foster collaboration among local or global teams
• Prepare initial drafts of estimates and proposals with transparency in scope, costs, and expectations
• Work with global teams and talent to provide comprehensive solutions aligning with client objectives
• Serve as meticulous proofer and final reviewer for all materials
• Exhibit creative and solution-oriented problem-solving skills in a fast-paced environment

• Assist with developing and implementing the client’s annual media plan and strategy.
• Assist in developing media and creative briefs and work with cross-functional teams to develop and deploy campaigns.
• Execute projects from start to finish; client-facing role building rapport with day-to-day client contacts.
• Manage and execute daily trafficking of creative materials and Web development updates internally.
• Build and maintain information sources for internal teams.
• Gain in-depth knowledge of the client’s business, industry, and competition.
• Attend internal and Client-facing status meetings, send meeting recaps and update status reports.
• Provide administrative support to the account management team, including developing and organizing meeting materials.
• Purchase order and invoice processing.
• Assist in developing and organizing ongoing media reporting, tracking, and other reports as needed.
• Other duties as assigned.

Account Coordinator

3D Artist

• Organise and maintain own retouch workload and priorities, ensuring assets are submitted within agreed timelines
• Provide quality control of all forms of imagery
• Work closely with other teams across the agency, ensuring briefs are clearly met and necessary stakeholders are kept up to date during the creative process
• Actively striving to deliver excellence on all projects to ensure that KPI’s are met, with a meticulous eye for detail, visual composition, and proportion
• Retouch and process imagery for print and online in line with Client brand guidelines
• Be familiar with working to a brief and to a high standard
• Respond to urgent ad-hoc retouch and file sourcing requests
• Ensure all imagery is retouched consistently whilst meeting deadlin
• Be attentive and methodical, with a keen eye for detail
• Be open to learning new skills and techniques in our collaborative, supportive environment

3D Artist, Retoucher

• Working with 3D programs and files to export the required assets needed when adapting content for different delivery types and platforms.
• Create beautifully designed, highly polished 2D animated content using After Effects while following brand guidelines.
• Compile clips into engaging edits, colour correct clips for a unified on-brand look, and perform basic audio editing.
• Adapt existing creative and video while maintaining high design quality, layout, composition, contrast and aesthetic standards.
• Work closely with the London-based Motion Graphics team, directors, producers, and other team members to deliver creative solutions and variations without loss of quality.
• Develop engaging narratives through editing and animation to communicate intended messages.
• Stay updated on the latest trends and technologies in 2D and 3D animation to improve quality and creativity.
• Ensure timely delivery of projects while maintaining attention to detail and quality.
• Continuously learn new software and techniques and adapt to take on new skills as required within a small team.

Senior Motion Designer, 3D & 2D

Designer

• The Senior Integrated Designer will be responsible for creating high-quality, visually engaging design work across print, out-of-home (OOH), digital, and video formats. Reporting to the Senior Studio Manager and working closely with project / traffic management and production teams, you will bring concepts to life and ensure brand consistency across a wide range of deliverables. This role requires both conceptual design thinking and excellent technical execution skills, with the ability to work seamlessly across traditional and digital channels.

Senior Integrated Designer

• Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets, Led by strategy, innovation, technology, data and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.
• With 14 wholly owned offices across the US, Europe, and APAC, you can develop a truly global career in a rapidly scaling organisation.
• We seek an Account Manager who can immerse themselves in their client's business, products, services, industry, and competitive environment. You will be responsible for understanding your clients' marketing challenges and helping articulate solutions. You are a client's day-to-day contact-fielding, acting on requests, collecting feedback and approval, documenting, and shepherding the Agency work from beginning to end. Ultimately, it is your responsibility to provide clients with a high-value experience.