Granum

Onboarding Specialist

• Serve as the primary point of contact for new clients throughout their first 30-90 days of onboarding: Build strong initial relationships that set the tone for long-term client success and satisfaction. You'll guide new customers through the onboarding process, creating a positive and confident start to their journey with our platform.
• Conduct virtual one-on-one training sessions to educate and empower clients on using our platform and services effectively: Deliver personalized, hands-on training that helps clients understand not just how to use the platform, but how to apply it to their specific business needs. These sessions build confidence, drive early product adoption, and lay the foundation for long-term success by showing clients how to achieve real value from day one.
• Identify client needs, track progress, and proactively address potential roadblocks to ensure long-term success: Take a consultative approach to problem-solving by anticipating challenges and offering solutions before they become issues. Your proactive support helps reduce churn and boosts customer satisfaction and loyalty.
• Maintain accurate client records and documentation across platforms: Ensure all client interactions and milestones are properly documented for cross-functional visibility. Accurate records support a consistent experience across teams and help drive data-informed decisions.

Digital Marketing

• This role owns the performance of granum.com and our paid media engine across three brands (LMN, Greenius, and SingleOps).
• You’ll drive pipeline through better website experiences, a stronger technical SEO/AEO foundation, and a paid media program that’s rigorously managed—even though an external agency executes it.
• You’re the in-house owner of the agency relationship: you brief them, hold them to performance targets, and make sure what they’re running ladders up to pipeline.
• You’re also the one keeping the website working hard for the business — conversion paths, landing page infrastructure, CRO, and the technical foundation that makes our content program pay off.
• This is an IC role on a fast-moving demand gen team. The right person is analytical, hands-on with the website, and confident managing an agency.

Digital Marketing Manager

Account Executive

• Design and run your outbound engine: build targeted account lists, craft sequences, and run focused call blocks to create a steady stream of first meetings.
• Own the full sales cycle: discovery, demo, proposal, negotiation, and close. There are no handoffs once the opportunity lands.
• Turn discovery into business cases: tie Granum to prospects budgeting, estimating, scheduling/dispatch, job costing, payroll, and crew productivity challenges, then quantify their pains, dive into the impact of each pain, and understand their goals and expectations of how they want their business and team to work.
• Run sharp, outcome-led Granum demos focused on their pains and goals that feel more like a consultative working sessions than feature walkthroughs—anchored in ROI and team benefits.
• Pilot and iterate outbound plays: test new messaging, channels, and patterns; share what’s working so we can codify and scale it.
• Leverage AI to multiply your output: use AI for research, call prep, objection handling, follow-up writing, and post-call summaries—and help us refine best practices.
• Operate with predictable rigor: keep a tight, honest pipeline in Salesforce; align activity, pipeline, and forecast so there are no surprises.
• Partner cross-functionally: sync with SDRs, Marketing, & Product on field feedback, and coordinate with Onboarding so new Granum customers hit the ground running.
• Suggest new outbound channels to consider in collaboration with Marketing and Sales Leadership.
• Show up as the owner of your business.

Sales Executive

Marketing

• Build, test, and deploy targeted email campaigns in support of new logo acquisition
• Support direct mail and gifting initiatives that complement outreach and nurture motions for high‑value prospects
• Set up, test, and execute webinars, partnering closely with stakeholders
• Champions campaign related processes within the team, including Asana usage, naming schemes, and template maintenance
• Partner with our events and partnerships team to execute campaign support for field marketing endeavors
• Draft prospect‑focused newsletters and email roundups that highlight relevant content, offers, and events to engage our audience
• Publish and promote marketing assets that support new logo acquisition campaigns
• Monitor key email and campaign performance metrics and recommend test plans to continuously improve results
• Document and share experiment results and learnings to help uplevel acquisition performance

Marketing Specialist, New Logo Acquisition

• You'll own the digital surface area for three brands (LMN, Greenius, and SingleOps).
• The work is meaningful, the budgets are real, and the impact is measurable.
• We need someone who's hands-on with the platforms, fluent with the reporting, and proactive enough to spot what's drifting before anyone else does.
• This is a senior IC role on a fast-moving demand gen team. If you're the kind of digital marketer who builds their own forecast models, knows their ad platforms intuitively, and gets restless when they don't understand a trend in the data — keep reading.
• You'll report to the Sr. Director of Demand Generation and partner closely with Demand Gen Managers (DGMs) running new-logo and customer campaigns across LMN, Greenius, and SingleOps.

Senior Digital Marketing Manager

Sales Development Rep

• Responsible for prospecting new business and building successful relationships with ideal customer profiles through cold calling and outbound activity
• 100% B2B sales in a high-volume SMB environment
• Successfully qualifying leads for the Account Executive team
• Managing 100% outbound efforts
• Working closely with management to align on strategies, guidance, and support
• Responsible for attending trade shows across Canada + US approximately once a quarter
• Playing a crucial role in expanding market reach and achieving company revenue goals
• Being a strong ambassador and face of the brand
• Tracking and reporting on KPIs and performance

Sales Development Representative

Artificial Intelligence

• Partner with functional leads across departments to conduct discovery workshops, identify automation opportunities and prioritize opportunities by estimated business impact (cost savings, revenue acceleration, risk reduction).
• Design and ship AI agents and workflows end-to-end. The kind that move company-wide KPIs, not just save a few clicks.
• Work with APIs, webhooks, and structured data to feed your agents and automations with the right information from the right systems.
• Build standalone automations when the problem doesn't fit neatly into an existing platform. You pick the right tool for the job, not the other way around.
• Run structured pilots with small teams using your builds. Iterate on prototypes in real workflows, and partner with Data Insights to validate results before broader rollout.
• Monitor adoption, usage, and permission-aware access across deployed agents and automations; track impact metrics (actions taken, time saved) and report on outcomes.
• Work with internal teams to support the deployment of connectors and automations from your builds on AWS or Azure using standard cloud services and Docker.
• Demo agents and tools with teams, create training resources, and embed AI-powered workflows into everyday operations. Drive adoption through hands-on support, clear documentation and by being a go-to resource for AI related tools.
• Develop a strong understanding of our core platforms, like Glean, and help evaluate new AI tools to continuously improve our workflows.
• Build and configure custom Glean connectors to bring new data sources into the platform when necessary.