Granicus

Technical Product Manager

Granicus

full-time

Posted on:

Location Type: Remote

Location: India

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About the role

  • Own the roadmap for GXA Agentic, translating long-term vision into actionable deliverables that deliver user value quickly.
  • Define, prioritize, and manage features that leverage AI agents for automation, personalization, and decision support.
  • Define and prioritize product requirements collaborating closely with cross-functional teams to shape and deliver on the product roadmap.
  • Collaborate with engineering, data science, and design teams in an agile environment to deliver high-quality products.
  • Monitor adoption, usage, and revenue impact of new AI-driven services and features.
  • Analyze product metrics (usage, engagement, profitability) to inform strategy and optimize performance.
  • Expand customer use cases into platform-wide requirements, ensuring scalability and interoperability.
  • Act as a thought leader for AI agentic capabilities within GovTech.
  • Collaborate with DevOps, Infrastructure, Security, and Engineering to ensure optimal performance and utilization of the sending infrastructure.
  • Lead high-level architecture discussions and planning sessions to prioritize key engineering initiatives including ones that may not have direct customer visibility but are essential for scale.
  • Define, analyze, and report on key success metrics for performance, and make data-driven recommendations to improve adoption, usage, and impact.
  • Maintain comprehensive and up-to-date technical documentation to support internal alignment and knowledge sharing.
  • Advocate for platform health; lead initiatives for tech debt, reliability, and maintainability.

Requirements

  • 5+ years in product management or product engineering roles.
  • Proven success working in agile environments.
  • High intellectual curiosity with a data-driven approach to decision-making.
  • Strong organizational, analytical, and project management skills.
  • Experience delivering high-quality technology products in fast-moving environments with shifting priorities.
  • Demonstrated success working with cross-functional teams.
  • Excellent communication skills for diverse audiences.
  • Ability to think strategically while breaking down vision into manageable deliverables.
  • Familiarity with JIRA and Aha! (preferred).
  • Experience with AI/ML technologies, LLMs, automation platforms, or agent-based systems.
Benefits
  • Employee Resource Groups to encourage diverse voices
  • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
  • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
  • We bring in special guests from time to time to discuss issues that impact our employee population
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementproduct engineeringagile methodologiesdata analysisAI technologiesmachine learningautomation platformsagent-based systemsproject managementtechnical documentation
Soft Skills
organizational skillsanalytical skillscommunication skillsstrategic thinkingcollaborationintellectual curiositydata-driven decision makingleadershipadaptabilityproblem-solving