Grand Welcome

Operations Manager

Grand Welcome

full-time

Posted on:

Origin:  • 🇺🇸 United States • Hawaii

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Salary

💰 $58,000 - $60,000 per year

Job Level

JuniorMid-Level

About the role

  • Manages core operational systems and processes
  • Ensures Housekeeping work orders are completed as per company standard
  • Maintains compliance with operations expenses and budget
  • Assist with onboarding new units
  • Schedule Greeters and Housekeepers
  • Manage and organizes supply inventories regionally
  • Prepares reports for management information
  • Assists Purchase department in selecting suppliers for items related to Housekeeping
  • Organizes on-the job training and evaluates its effectiveness
  • Assists in new staff recruitment
  • Maintains compliance with company policies and procedures
  • Conducts and collaborates in daily briefing with operations team members
  • Coordinates the preventive maintenance schedules for units
  • Coordinates with all departments in daily reporting and operations
  • Assist in creation of work orders
  • Other duties as assigned

Requirements

  • Associate’s Degree or equivalent practical experience
  • Minimum two (2) years in operations role
  • Experience working in the hospitality industry
  • Working knowledge of housekeeping and hospitality industry standards
  • Fluent English verbal/written skills
  • Strong organizational and time management skills
  • Outstanding communicator both verbally and written
  • Ability to work independently with a sense of urgency at times
  • Superior customer service skills
  • Ability to coach and mentor a team
  • Ability to work self-directed
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