Grainger

Inventory Specialist

• Partner with the customer to provide Grainger inventory management services aligned with the Grainger or customer's internal processes on the customer's site.
• Work as a dedicated customer service resource in consideration of a specific customer and manage indirect inventory at the customer's location.
• Manage and stock customer's inventory levels for Grainger and Non Grainger inventory through KeepStock programs and Crib management.
• Support the customer's inventory management and product procurement processes by managing the daily integration of all in-direct inventory into the customer's product processes.
• Provide excellent customer service by resolving problems promptly in a manner to retain and promote customer loyalty.
• Perform product search and select activity directly with customer in-house for end-users.
• Provide quotes based on customer request.
• Provide specialized reports requested by the customer.

General

• Perform machine break/ fix activities for different machines at the customer's site
• Implement territory work relating to customer inventory projects
• Perform data collection at the customer's site. Ensure accurate information is collected to help direct the KeepStock implementation process
• Perform implementation responsibilities for new customers or new services
• Assist customers with staging, labeling and organizing product at a customer site.
• Complete product relocation and discontinuation process
• Will cover PTO and will have route based responsibilities and activities when needed
• Actively listens, ask questions, effectively communicates, and fully engages to provide the best customer experience

On-Site Service Specialist

Sales

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Branch Sales Associate

Human Resources

• Facilitate programs and implement process improvements within Human Resources and across the Distribution Center.
• Handle all ongoing people-related projects.
• Implement Human Resources policies, procedures, and programs, which support our strategy.
• Identify ways to improve resources to provide efficient structure to our organization.
• Ensure compliance with Federal and State legislation related to all human resources matters.
• Manage vendors to administer employee programs.
• Help with the implementation and administration of communications plans.
• Help administer the workers compensation program for the facility.

Human Resources Generalist

• Manage the entire customer experience.
• This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Branch Sales Associate, Bilingual

Supervisor

• Support the Warehouse Manager in ensuring accurate receipt of product, order fulfillment, and the optimization of resources and processes.
• Analyze and develop solutions related to workflow, quality, cycle time, team member safety and other key metrics while maintaining compliance with company policies.
• Foster a workplace where team members are engaged and committed to the success of the company.
• Manage daily scheduling, staffing, material management, compliance, training, and auditing activities.
• Provide coaching, feedback, and development to team members, ensuring everyone is treated fairly and with respect.
• Promote a positive and engaging work environment focused on key metrics.
• Identify important variables across the workflow process and implement enhancements to the workflow.
• Develop performance measurements and internal auditing processes to evaluate operations efficiency and quality.
• Ensure compliance with OSHA, DOT, EPA and company regulations with emphasis on HazMat and PIE requirements.

Warehouse Supervisor

Associate

• Receive product from multiple sources including Grainger competitors; put away product and maximize cube space
• Process backorders to fulfill customer orders and meet order ready times
• Picks & stages customer orders to achieve our goals and Customer expectations
• Pick and prepare orders for customer. (**tracking items removed from crib**)
• Perform inventory counts to ensure inventory accuracy
• Grounds keeping and trash collection/disposal to provide a clean appearance for customers and employees
• Support customer service by assisting customers picking up and loading product
• Resolve customer problems promptly in a manner to retain and promote customer loyalty

Onsite Services Crib Associate

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Branch Sales Associate, Part Time

Representative

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.

On-Site Service Representative, Part Time

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated route defined by routing software tools and maintain route guides
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with safety and inspection requirements of the facility where the service is being provided
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs.
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.

On-Site Service Representative

• Manage the entire customer experience.
• This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Technician

• Maintenance Technicians complete preventive maintenance tasks and routine repairs on automated material handling system components to support the goals of the Distribution Center.
• You will report to a Facilities Supervisor.
• Additional responsibilities include: Respond to system issues involving conveyors, PIE, sortation and controls (EMS, WCS, Sort Director, EWM, Hardware, and Software)
• Basic troubleshooting/diagnostic and repair of mechanical, electrical, pneumatic, hydraulic and control system components of the conveyor system and building components, including PLCs, DC drivers, AC invertors, linear motors, VFDs, encoders, scanners, power distribution, communication systems, computer-controlled building systems, conveyor systems and maintenance management system (CMMS)
• Be a subject matter expert for conveyors, cross belt system, Dematic Multi Shuttle System/Goods to Person System
• Operate all material handling and mobile equipment within the Distribution Center
• Work at heights and in unusual positions
• Must be available for 24-hour on-call rotation
• Knowledge and application of safe work practices, lockout/tagout (LOTO) standards and Arc Flash
• Follow codes, such as the NEC, BOCA and UBC, MSDS and OSHA
• Design, implement, and document PLC (Siemens, Allen Bradley) programming changes to automated equipment when authorized
• Troubleshoot, and implement changes to I/O device networks such as Probus, Data Highway, and CanBus

DC Technician III

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings