Grainger

Field Account Representative

Grainger

full-time

Posted on:

Location Type: Office

Location: Lancaster • Pennsylvania • United States

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Salary

💰 $51,300 - $77,000 per year

Job Level

Junior

About the role

  • Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies.
  • Build and execute account plans focused on growing all customers through building relationships, increasing number of contacts, and demonstrating the features and benefits of products and services effectively.
  • Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales.
  • Maintain an active robust pipeline, leverage opportunities to negotiate and drive sales that balance customer satisfaction with profitability.
  • Utilize CRM system to prioritize leads, manage opportunities, and document account interactions to track progress to ensure timely follow-ups and deal closures.
  • Expand customer contacts to strengthen relationships and uncover additional business opportunities.
  • Utilize various communication channels to proactively increase sales, maximize customer purchasing, and provide real-time solutions to customer needs.

Requirements

  • High School Diploma/GED
  • Associate's Degree or Bachelor's Degree or equivalent experience preferred
  • 1+ years of sales experience
  • Ability to travel and have occasional overnights (dependent on territory)
  • Respond effectively to customer needs, ensuring high levels of satisfaction and service quality.
  • Influence outcomes and gain support through logical reasoning, clear communication, and relationship-building.
  • Manage tasks and priorities effectively through structured planning and execution.
  • Convey information clearly and professionally in both written and verbal formats.
  • Consistently initiates and completes assignments independently, with persistence and timely follow-through.
  • A valid driver's license
Benefits
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceCRM system usageaccount planningpipeline managementnegotiation skillscustomer relationship managementperformance target achievementcustomer needs assessmentlead prioritizationdeal closure
Soft Skills
communication skillsrelationship buildingcustomer satisfaction focuslogical reasoningtask managementstructured planningindependent workpersistencetimely follow-throughservice quality
Certifications
High School DiplomaGEDAssociate's DegreeBachelor's Degree