Grainger

Supply Chain Solutions Engineer

Grainger

full-time

Posted on:

Location Type: Hybrid

Location: Ciudad de Panama • Panama

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About the role

  • The Solutions Engineer is a critical role in the Automation Team within the Inventory SPM organization as the central point of contact between the automation Solution Engineers and business process owners.
  • Responsible for re-designing and testing existing automated processes based on new requirements or system changes.
  • Managing investigation of incidents in production and handling daily maintenance of bot resources to ensure the bots are running timely and efficiently.
  • Manages the upgrade, installation, and testing of the automation tool environments by coordinating capabilities with IT partners.
  • Accountable for identifying, assessing, and documenting processes suitable for automation.
  • Identify opportunities for improvement in existing processes and define/document automation solutions based on the software capabilities.
  • Provide an overview to the process owner of the automation solution and walk them through the to-be design.
  • Participate in workshops with the business and subject matter experts to understand the end-to-end process while identifying the suitability of the process for automation.
  • Understanding the risks, assumptions, and dependencies associated with the process.
  • Interface directly with the business and IT partners daily.
  • Lead and coordinate the completion of process design documentation, time studies, and requirements with the Process Owners and Writers.
  • Work closely with Solution Engineers to ensure requirements are accurately mapped, documented, and suitable for development.
  • Monitors the scheduling of bots and the control room.
  • Generates monthly or ad hoc automation performance metrics and reporting.
  • Provides on-going operational support including upgrades, defect fixes, and any process change activities.
  • Present complex information to technical and non-technical stakeholders, both orally and in written form.
  • Understand and gain knowledge of Inventory- SPM organization processes.
  • Define technical, operational, and user requirements to determine automation solutions through coordination of automation fit evaluation sessions.
  • Develop Process Design documents, Process Map, and Automation Solutions in the Automation space.
  • Complies with and helps to enforce design and coding standards, policies and procedures.
  • Reports status, issues and risks to leader, business leads and peers on a regular basis.

Requirements

  • BA/BS or equivalent preferred.
  • 3-5 years of experience in related field preferred.
  • Bachelor degree in Business Administration, Technical, or related field preferred.
  • 3+ years’ experience working and process knowledge of automation and analytical tools in a business setting.
  • 3+ years of experience managing systems and/or business projects.
  • Experience/knowledge of business process re-engineering, business/system analysis and requirements documentation, and using automation solutions and robotic tools.
  • Process Design Documentation and a continuous improvement mindset is an advantage.
  • Ability to understand the business process and create process flow diagrams, Visio, Technical Design requirements documentation.
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, Microsoft Word).
  • Communication skills including the ability to understand and interpret business process in any area of detail.
  • Excellent time management, collaboration and coordination skills.
  • Demonstrated experience in application development, code development, application testing, component design, and solid understanding of programming concepts.
Benefits
  • Grainger is an Equal Opportunity / Affirmative Action employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automation solutionsbusiness process re-engineeringrequirements documentationprocess design documentationprocess flow diagramsapplication developmentcode developmentapplication testingcomponent designprogramming concepts
Soft Skills
communication skillspresentation skillstime managementcollaboration skillscoordination skillsanalytical skillsproblem-solving skillsinterpersonal skillsleadership skillsorganizational skills