Grainger

Director, Channel Brand Management

Grainger

full-time

Posted on:

Location Type: Hybrid

Location: Lake Forest • Illinois • United States

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Salary

💰 $135,400 - $225,600 per year

Job Level

Lead

About the role

  • Developing approaches, tactics, and governance model to support ~$1B business generated by a broad set of channel partners
  • Builds roadmaps and identifies requirements for training, processes, tools & technology needed to support the growth of 90+ channel partners at the best cost to serve for Grainger
  • Interfaces with the enterprise sales and channel organizations partners to identify needs and/or investments; partners internally to develop business cases to test and prove value; implements scalable and measurable models
  • Delivers an integrated sales and marketing strategy and leverage digital optimization to accelerate reach and achieve channel sales goals.
  • Implements scalable and measurable channel segmentation campaign models across the business for high growth; establishes and reports KPIs for overall program measurement and continuous improvement to sales leadership; site and channel view
  • Builds and implements a disciplined approach to develop, deploy, and drive adoption of investments (training, programs, resources, etc.) with our partners.
  • Measures the impact of those programs to continually refine our channel go-to-market programs and improve our yield YOY
  • Owns and executes processes targeted at ensuring Grainger is in the best cost position when identifying, signing, onboarding, and implementing channel partners.
  • Ensures alignment w/ organization strategy for channel partners.
  • Develops and effectively communicates the value proposition of channel partners to our internal audiences and externally to the market
  • Collaborates and enables execution of focused strategies and tactics to help channel partners position key differentiators in the market that help win more profitable deals faster
  • Designing and executing techniques and processes to ensure Grainger's execution of channel business partner contracts follows stated terms and conditions.
  • Developing strategies to ensure appropriate system of internal controls and maintenance are in place for risk management, internal control, and governance; helping field execution teams obtain its strategic, financial, operational and compliance goals and objectives with optimal efficiency and effectiveness
  • Uses and surfaces data to leadership; improving decision making of both internal and channel partners, identifying opportunities to improve revenue growth and cost to serve
  • Conducts independent and objective evaluation of ROI of investments made (e.g. volume, people, margin, technology), providing visibility to leadership, inform progress, and highlight opportunities focused on improved outcomes
  • Continuously improve the efficiency and effectiveness of how we empower channel partners over time
  • Analyzes new business opportunities that might accelerate the enterprise business, providing recommendations on these opportunities, and closing new partnerships where appropriate

Requirements

  • Bachelor's Degree required
  • Master's Degree MBA preferred
  • 10+ years of experience in related field preferred
  • 3+ years managing an operational function preferred
  • Demonstrated leadership skills and problem solving capabilities
  • Effectively communicates with all levels of organization, reads audience, understands where they are and adapts approach to ensure understanding and bring others along
  • Leading Change - Provides clear, compelling vision to drive engagement and performance through change, communicates and connects change to greater outcome, drives sustainable adoption, monitors and makes corrections to drive result
  • Inclusive - brings others along, ensures diverse perspectives are heard, considered, and incorporated to drive better results
  • Cross-functional influence – understands key leverage points, works across organizational functions to remove barriers, and drive resolutions
  • Proven ability to manage large-scale cross functional teams and projects
  • Ability to operate in a complex, rapidly changing environment while adhering to tight schedules and lean budgets
  • Ability to develop compelling business cases with an identified ROI.
  • Financial acumen/ability to manage budgets
  • Strong people management ability to lead, motivate, develop and manage for results
  • Proven track record of execution and driving results
  • Strong strategic / innovative thinking with a developed understanding of continuous improvement, strong knowledge of metrics and how to influence them.
  • Extensive MRO Industry knowledge and strong understanding of the Grainger business and customers.
  • Strong presentation skills, ability to communicate to all levels of the organization
  • May be some travel required approximately 30%
Benefits
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
channel segmentationROI analysisbusiness case developmentrisk managementinternal controlsdata analysisdigital optimizationKPI reportingprocess improvementcost management
Soft Skills
leadershipproblem solvingeffective communicationchange managementinclusivitycross-functional influencepeople managementstrategic thinkinginnovationpresentation skills
Certifications
Bachelor's DegreeMaster's Degree (MBA)