Grainger

Services Manager

Grainger

full-time

Posted on:

Location Type: Hybrid

Location: West Sacramento • California • 🇺🇸 United States

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Salary

💰 $93,000 - $154,900 per year

Job Level

Mid-LevelSenior

About the role

  • Manage a team of 10 to 20 Onsite Service Representatives/Specialists who maintain inventory in customer accounts helping customers save time and money
  • Use Grainger network to collaborate within multiple teams to achieve results
  • Implement Leader Plan which includes assessing and prioritizing, coaching and teaching, hiring top talent
  • Promote great team member engagement, support team member development
  • Manage projects by allocating resources ensuring return on investment and profitability
  • Understand market conditions and trends and customer requirements to provide appropriate direction and guidance to the broader organization
  • Ensure the right solutions and resources are being offered/deployed to customers
  • Ensure excellent customer survey satisfaction levels.

Requirements

  • 5+ years' manufacturing or industrial business experience with direct leadership experience
  • Understanding of financial and economic concepts
  • Experience leading in a matrixed environment
  • Experience building and working within different teams
  • Strength in process improvement, ownership and control and project management
  • Experience leading and working towards goals with a remote team
  • Ability to be in the field in the Sacramento area three days a week coaching your team.
Benefits
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
  • 6 free sessions each year with a licensed therapist to support your emotional wellbeing
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
  • 6 company holidays per year
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementprocess improvementfinancial conceptseconomic concepts
Soft skills
leadershipteam engagementcoachingteam developmentcollaborationgoal orientationownershipcontrol
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