Serve as the senior operational leader for the Legal Department, defining and executing the Legal Operations strategy in alignment with GRAIL’s enterprise goals.
Operate with significant autonomy and provide strategic counsel to senior Legal leadership on operational performance, resource planning, technology investments, and process maturity.
Lead and develop a high-performing Legal Operations team, including functions spanning technology, knowledge management, analytics, project management, and vendor management.
Oversee end-to-end process improvement initiatives, including workflow automation, cross-functional coordination, and operational risk mitigation.
Establish operational governance, including documentation standards, policy frameworks, and legal process controls.
Own the legal technology roadmap and evaluate, implement, and manage enterprise tools (e.g., e-billing and matter management, legal intake/workflow, AI-enabled legal technology databases, and compliance platforms).
Partner closely with IT, Cybersecurity, Finance, Procurement, and Accounting to ensure legal technology solutions integrate effectively with enterprise systems.
Build and lead a data-driven performance program for Legal, tracking KPIs such as contracting velocity, matter lifecycle management, outside counsel spend, cost trends, and service metrics.
Direct spend management activities and manage detailed aspects of the Legal Department’s budgeting, forecasting, accruals, and cost optimization efforts.
Drive major cross-functional initiatives requiring Legal oversight or coordination, ensuring clear project structure, communication, timelines, and execution.

Requirements

Bachelors degree or advance degree
12+ years of experience in Legal Operations, legal program management, or legal technology leadership.
Experience operating in a high-growth, highly regulated industry.
Demonstrated success leading Legal Operations at scale, including:
Budget ownership and financial management
Team leadership
Legal system implementation
Operational transformation initiatives

Benefits

flexible time-off or vacation
401(k) retirement plan with employer match
medical, dental, and vision coverage
carefully selected mindfulness programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

legal operationslegal program managementlegal technology leadershipbudget ownershipfinancial managementlegal system implementationoperational transformationprocess improvementworkflow automationdata-driven performance tracking

Soft skills

strategic counselteam leadershipcross-functional coordinationcommunicationproject managementresource planningoperational risk mitigationperformance managementvendor managementautonomy

Certifications

Bachelor's degreeadvanced degree