Grafana Labs

Administration

• Establish and lead the stock administration function, including policies, processes, controls, and systems
• Lead the transition from an existing legacy equity platform to a scalable, public-company-ready equity administration system, including vendor selection, data migration, testing, and go-live
• Own cap table integrity and equity data accuracy throughout the platform transition and beyond
• Design, implement, and manage global equity compensation programs (e.g., stock options, RSUs, public-company, ESPP readiness)
• Oversee the full equity lifecycle: grants, vesting, exercises, cancellations, terminations, modifications, and settlements
• Partner with Finance and Legal to support public-company readiness, including disclosures, governance, internal controls, and audit requirements
• Ensure accurate and timely equity accounting in accordance with ASC 718 and public-company standards
• Oversee 409A valuation processes and ensure ongoing compliance
• Manage relationships with external vendors, including equity platforms, valuation firms, tax advisors, and external auditors
• Partner closely with People, Benefits & Compensation, and Recruiting to ensure equity programs are clearly communicated and well understood
• Prepare equity processes and systems to be SOX-ready and scalable for a public-company environment
• Leverage automation, data analytics, and AI-enabled tools to improve data validation, reconciliation, reporting, and operational efficiency
• Apply sound judgment around the use of AI in equity administration, with a focus on data integrity, security, explainability, and appropriate controls

Head of Global Equity Administration

Attorney

• Assist in the negotiation of Non-Disclosure Agreements, Master Service Agreements, and various vendor agreements as needed.
• Support the contracting process throughout the entire contract lifecycle from initial request to execution.
• Support the improvement of playbooks and form templates.
• Provide great client service and have the ability to escalate appropriately where required.
• Oversee and manage commercial tickets within the CLM system.
• Review executed commercial agreements to verify accurate metadata capture and ensure proper filing within the CLM system.
• Maintain and update contract workflows as needed to reflect evolving business and legal requirements.
• Lead and support initiatives to enhance contract workflows, driving efficiency, scalability, and process improvements.
• Manage and optimize the integration between CLM system and Salesforce.
• Partner with Legal Ops Senior Manager and Salesforce Administrators to identify, prioritize, and implement system enhancements and integration improvements.
• Oversee and monitor the migration of commercial agreements into the CLM system via Salesforce integration.
• Develop, generate, and maintain reports to support contract tracking, pipeline visibility, and legal team performance metrics.
• Enhance and maintain Legal Ops dashboard in Salesforce, ensuring data integrity and delivering insights to Legal Ops Senior Manager.

Contracts and Legal Systems Operations Manager

Backend Engineer

• Take an active role in influencing our roadmap and your own career objectives
• Work with your team to deliver new features, iterating and improving based on results
• Help your team drive projects from initial idea to operations
• Embrace our open-source culture and contribute to other projects
• Build, operate, and maintain critical systems, owning reliability, performance, and availability
• Participate in design discussions and collaborate with the team

• Coding new features, enhancing the operational experience of the systems you develop, and iteratively improving them based on production insights
• Authoring, contributing to and reviewing design documents
• Taking an active role in shaping the roadmap
• Mentoring and supporting other team members and collaborating with different teams across the organization
• Owning the experience of our customers by participating in weekday 12h x 5d and a separate weekend 24h x 2d on-call rotations.

Staff Backend Engineer – Grafana App Platform

Risk

• Identify and articulate material risks
• Ensure consistency between disclosure and operational reality
• Quantify exposure where possible
• Maintain defensible documentation
• Participate in risk identification processes
• Evaluate incident response history
• Evaluate security maturity
• Monitor controls documentation
• Map risks to security and compliance controls
• Monitor and evaluate evidence retention
• Cover US Eastern-time (ET) oriented working hours. Much of the team and company are based in Europe, so it's critical to maximize overlapping hours. On some days, meetings can start at 9am ET.
• Embed risk into engineering lifecycle
• Partner with Security and Platform Engineering
• Drive operational risk quantification
• Support diligence with architecture fluency
• Own the enterprise risk framework
• Coordinate with Legal, Finance, and Audit
• Build board-level reporting structure

Senior Risk Management Engineer

• Manage a distributed team of engineers
• Facilitate cross-team collaboration
• Remove blockers and impediments
• Promote engineering best practices
• Define product roadmap and ensure alignment

Senior Engineering Manager, Grafana Backend

• Manage all US federal and state income tax compliance and planning, including corporate returns and estimated tax payments
• Execute the quarterly and annual tax provision process under ASC 740, including deferred tax analysis, valuation allowances, and tax disclosures
• Lead global indirect tax compliance, including sales and use tax, VAT/GST, and gross receipts
• Support and execute R&D tax credit identification, documentation, and maximization across federal and state programs
• Manage tax audits and notices, including preparation of responses and supporting documentation
• Support month-end and quarter-end close through tax accruals, account reconciliations, and tax provision entries
• Maintain the global tax compliance calendar and manage relationships with external advisors
• Design and improve tax processes and workflows, leveraging automation and AI tools to move toward data-driven, scalable approaches
• Use AI tools to accelerate tax research, documentation, and analysis across compliance and planning workstreams
• Serve as the internal tax resource for cross-functional teams by translating complex tax matters into clear guidance for Finance, Legal, and business stakeholders.

Tax Manager

Architect

• Attract, recruit, ramp, and mentor a team of great Observability Architects from diverse backgrounds and experiences.
• With our Engagement Management team, help define, build and execute impactful customer lifecycle frameworks.
• Get the best out of your team with a servant-based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team.
• Be responsible for retention and expansion.
• Direct the bulk of your day-to-day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region.
• Partner with the US Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base.
• Executive sponsorship of key accounts in the region will be key to your success. The right candidate will be a thought leader to customers and internally within Grafana Labs.
• Understanding and contributing to your key customers’ strategies for adoption of Grafana technologies. Developing programs and collateral to enable them to achieve their goals.
• Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering.
• Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs.
• Educating and enabling viewers, editors, and architects how to leverage the Grafana stack.
• Assist with building/modifying critical SLA dashboards within the production environment.
• Work closely with our sales team to articulate the overall Grafana value proposition, vision, and strategy to customers.
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape.
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material.

Manager, Observability Architects

Solutions Engineer

• Join as an early member of a high growth team working together to solve technical and customer problems the right way.
• Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers.
• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility.
• Deliver product and technical presentations to potential and existing customers.
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape.
• Drive product conversations based on need and problems learned during customer interactions.
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material.

Staff Solutions Engineer

Engineering Manager

• Manage and develop the team of Alloy engineers
• Support the team on their path to collaboration with the OpenTelemetry collector community
• Collaborate closely with go-to-market to ensure customer success
• Work with product and engineering leadership for seamless user experience
• Provide guidance throughout project lifecycle
• Foster a psychologically safe environment for learning and experimentation
• Contribute to projects outside your team’s scope and partner with other functions

Engineering Manager – Observability

Data Analyst

• Serve as a go-to, business-facing People Analytics expert for People Team Business Partners, the People Leadership Team, and senior business leaders — tracking against organizational health metrics and people plan objectives, always close to the business and its biggest workforce challenges, with a strong focus on supporting Sales and Go-To-Market (GTM) organizations.
• Conduct and deliver ongoing workforce analysis, QBRs, and ad hoc analytics that inform and drive better business decisions.
• Lead data storytelling: translate complex people data into clear, compelling narratives and recommendations tailored to executive and leadership audiences
• Proactively partner with BPs and leaders on strategic areas of focus (e.g., attrition, hiring, performance, mobility, retention, org design), using data to identify trends, risks, and opportunities.
• Bring curiosity and tenacity to connecting data across disparate people systems — uncovering trends, risks, and opportunities across attrition, hiring, performance, mobility, org health, and more.
• Develop rapid 'v0.5' analytical solutions from the front lines, then partner with the broader People Analytics team to scale and productionize them.
• Leverage AI tools and automation throughout your workflow — from analysis and reporting to insight generation — while applying your expertise to guide, correct, and elevate AI output.
• Use data skills, curiosity and People Analytics expertise to develop scalable SQL modeling, business-facing dashboards, automated reporting and AI solutions.
• Drive forward the strategic roadmap of the People Analytics function, including expanding reporting and analytics capabilities, establishing and evolving KPIs, and leading key projects in critical business areas.

People Analytics Analyst

Full-stack Engineer

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Senior Software Engineer – Platform Productivity

• Build and evolve fullstack features for RUM, spanning backend services, APIs, storage systems, and frontend user experiences.
• Design and implement systems that ingest, store, and query high-cardinality, high-volume telemetry data using columnar/analytical databases.
• Develop performant query layers and APIs that power real-time exploration of user sessions, traces, and events.
• Contribute to frontend applications that visualize RUM data, enabling users to debug performance issues and understand user behavior.
• Work on data modeling, indexing strategies, and query optimization to ensure low-latency, cost-efficient analytics at scale.
• Collaborate closely with SDK engineers (browser and mobile) to ensure high-quality data ingestion and schema evolution.
• Own projects end-to-end: from design and implementation to deployment, monitoring, and iteration.
• Break down complex, ambiguous problems into incremental deliverables and iterate quickly based on feedback.
• Ensure quality through testing, observability of your own systems, documentation, and smooth upgrade paths.
• Collaborate cross-functionally with backend, frontend, product, and solutions engineering to deliver cohesive observability workflows.
• Support teammates, participate in technical design discussions and help shape the RUM roadmap.

Senior Fullstack Engineer – Observability Real User Monitoring (RUM)

Senior Fullstack Engineer – Observability, Real User Monitoring (RUM)

• own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems
• drive the evolution of our backend architecture, including designing systems around columnar/analytical data storage for large-scale session data
• define data models, ingestion pipelines, and query patterns
• lead the design of investigation workflows, connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud
• make high-leverage architectural decisions that impact multiple teams and products
• partner with teams across Grafana to build cohesive cross-product experiences
• improve engineering standards, patterns, and operational practices within the team
• mentor engineers and help grow technical leadership within the team