GR8 Tech

Client Delivery Manager

GR8 Tech

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

SDLC

About the role

  • Own technical onboarding and integration projects from kickoff to BAU handover.
  • Ship predictable outcomes by driving multiple parallel deliveries, managing risks, and keeping execution on track.
  • Unblock day-to-day delivery challenges and make fast decisions when priorities shift.
  • Act as the main delivery partner for clients during onboarding, building trust through clarity and execution.
  • Align closely with Sales, Account Managers, and engineering teams to ensure delivery commitments match client and business goals.
  • Coordinate cross-functional teams and dependencies across platforms, integrations, and APIs.
  • Build and improve scalable delivery processes together with the Lead of Global Delivery.
  • Optimize tools, workflows, and KPIs to increase delivery speed, quality, and transparency.
  • Standardize onboarding practices to enable consistent, high-quality delivery as the client portfolio grows.
  • Lead and grow a team of technical delivery experts, fostering ownership and accountability.
  • Scale the team’s impact and responsibilities as onboarding volume and complexity increase.

Requirements

  • 3+ years of IT delivery management experience leading technical projects and teams in a client-facing environment.
  • Strong B2B client delivery background with ownership of end-to-end execution.
  • Solid iGaming industry knowledge and understanding of platform-based products.
  • Hands-on experience with technical integrations, APIs, or complex onboarding flows.
  • Proven ability to lead teams of 10+ people while running multiple projects in parallel.
  • Strong understanding of SDLC, Change Management, Release Management, and Agile/Scrum practices.
  • Fluent English; proficiency in Ukrainian or Russian.
Benefits
  • Benefits Cafeteria — annual budget you allocate to:
  • Sports
  • Medical
  • Mental health
  • Home office
  • Languages.
  • Paid maternity/paternity leave + monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, emergency time off.
  • Remote-first + tech support + coworking compensation.
  • Team events (online/offline/offsite).
  • Learning culture with internal courses + growth programs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT delivery managementtechnical project managementtechnical integrationsAPIsonboarding flowsSDLCChange ManagementRelease ManagementAgileScrum
Soft Skills
leadershipclient-facing communicationrisk managementdecision makingtrust buildingcross-functional coordinationprocess optimizationteam buildingaccountabilityadaptability