GPRS

Cloud Engineer

• Contribute to the design and implementation process for Azure Architecture, ensuring alignment with business goals and compliance with security standards.
• Collaborate with engineering teams to design and implement highly available, scalable and fault-tolerant infrastructure.
• Providing infrastructure and platform guidance, establishing standards, and technical decision-making.
• Build and maintain CI/CD pipelines using GitHub Actions.
• Deploy and support applications in AKS (multi-environment).
• Implement and manage infrastructure using Terraform.
• Monitor systems using Azure Monitor, Application Insights, and Log Analytics.
• Troubleshoot production issues and performance problems.
• Contribute to observability and reliability improvements.
• Apply security best practices across infrastructure and deployments.
• Collaborate with teams to improve deployment workflows and automation.
• Manage and Optimize Cloud Infrastructure Costs.

Senior Cloud Engineer, Azure

General

• Ensure a consistent and positive client experience by driving measurable retention and engagement through accurate project delivery and effective communication
• Manage project execution by coordinating internal teams, reviewing for accuracy and efficiency, and navigating Microsoft, NetSuite, and ClickUp environments
• Foster team collaboration and integration by actively participating in meetings, supporting Client Solutions Group needs, and building cross-departmental relationships
• Coordinates with the Client Solutions Manager on new projects
• Partner with manager to review projects and verify all necessary information is included and objectives are clear
• Manage up to 40-50 projects concurrently
• Schedule projects with Client Solutions Coordinators
• Coordinate with onsite contact and set expectations for field work with client
• Being a Brand Ambassador through professional and respectful communication to both team and clients
• Provides guidance to field and modeling teams on scope of work and deliverables to kick-off projects
• Provides feedback to departments for work that needs to be adjusted, based on changes to scope of work, changing requirements of clients, or other adjustments
• Maintains consistent communication with the client to understand evolving needs and keeps them informed on delivery timelines and execution of projects at various stages
• Recognize when to seek assistance from team members or other resources to ensure project success
• Troubleshoots problems and provides clear expectations to onsite contacts
• Works with the internal team to identify and correct problems assigned to projects
• Works with Modeling Manager and Team Leads to ensure product deliverables and timelines are met
• Coordinates and collaborates with clients to ensure deliverables are met on time and on scope
• Sets up a Scan Data review meeting and Modeling delivery meeting when applicable with the client
• Leads various internal projects to help create better workflows and support the Client Solutions Team with the help of the Client Solutions Manager
• Answer technical questions from clients regarding the projects, provide scan data review meetings when applicable, hold client meetings for project reviews when applicable, know where and how to find the answers to clients’ needs
• Follow up with clients after projects are complete to answer any questions, gain important feedback, upselling opportunities, re-engagement opportunities for new work

Senior Cloud Engineer, Azure

Client Solutions Specialist