Senior Technical Writer
GovCIO
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $95,000 - $100,000 per year
Job Level
About the role
- Writes, rewrites and/or edits technical documentation and team communications/artifacts with graphic design as needed.
- Leverages advanced writing skills to translate complicated issues from multiple information sources into a clear point of view to create a compelling, concise, and well-written narrative that engages the intended audience.
- Apply editorial styles and standards consistently and appropriately across documentation.
- Develops ad hoc artifacts for a variety of the intended audiences, including executive VA leadership.
- Creates documentation based on newly identified processes/procedures through the course of each fiscal year.
- Collaborates with subject matter experts to aid in the development of comprehensive deliverables.
- Acquires subject knowledge through active participation in daily team support and standard team activities.
- Reviews technical documentation for quality of content and formatting.
- Works closely with project manager to address any communications gaps, update and maintain team communication plan, support the team in implementing communications plan and identify opportunities for improvement.
- Ability to draft accurate, succinct meeting minutes, often with short turnaround times.
- Support continuous improvement by reviewing and refining existing artifacts that are shared directly to key VAMC personnel during each site Electronic Health Record transition.
Requirements
- Bachelor's degree in business administration, Business Management, Computer Science, Information Systems, Operations Research or related fields with 8+ years of experience
- 3-5 years of relevant experience with certifications in relevant UX software or 5 to 7 years of relevant experience may be substituted for education
- Experience within Enterprise VA projects or other federal agencies
- Advanced proficiency in core Microsoft products (e.g., Word, Excel, and PowerPoint), SharePoint, and Adobe Acrobat
- Experience operating in an agile environment
- Clearance Required: Must be able to obtain/maintain a suitability/public trust clearance with the VA.
Benefits
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical writingeditingdocumentation developmentcontent reviewagile methodologyUX softwaremeeting minutes draftingprocess documentationgraphic designquality assurance
Soft Skills
communicationcollaborationattention to detailproblem-solvingorganizational skillsadaptabilitycritical thinkingtime managementactive participationcontinuous improvement