GoTyme Bank

People Operations

• Assist in coordinating and implementing L&D programs and training sessions.
• Support the execution of the performance management processes and cycle.
• Assist in planning and executing employee engagement programs and surveys.
• Assist in implementing HR policies, procedures, and best practices.
• Maintain accurate employee records and HR documentation.

People Business Partner

Analyst

• Analyze complex datasets, identify emerging fraud trends, and work closely with cross-functional teams to balance fraud loss mitigation with customer experience.
• Monitor transactional and behavioral data to identify patterns indicative of fraudulent activity.
• Develop and enhance rule-based and model-driven fraud detection strategies for digital banking products (e.g., cards, transfers, deposits, lending).
• Conduct deep-dive investigations into fraud cases and recommend preventive actions.
• Partner with product, technology, and data teams to enhance fraud monitoring systems and controls.
• Support the design, testing, and rollout of new fraud mitigation tools and analytics capabilities.
• Prepare regular performance reports and present fraud insights to senior management.
• Participate in incident reviews, risk assessments, and process improvement initiatives.

Senior Fraud Strategy and Analytics Analyst

Collections

• Assist customers in managing their delinquency by understanding their financial situation and providing appropriate solutions
• Engage with customers through various communication channels to offer guidance on repayment options
• Educate customers on the impact of delinquency and guide them through repayment solutions
• Understand customers' financial situations and negotiate feasible payment arrangements
• Monitor customer commitments, follow up on agreed payments, and ensure timely resolution of overdue accounts

Collections Associate

AI Engineer

• Join a GenAI pod that designs and ships lightweight micro-apps, copilots, and decision helpers for internal high-impact teams.
• Help move features from prototype → production quickly, improving decisions and workflows with modern LLMs and agentic workflows.
• Shadow pod rituals; set up repos, dev env, and access.
• Learn house patterns for prompts, evals, and secure coding in a regulated context.
• Craft, test, and iterate prompts for models such as GPT-5, Claude 4, and Gemini.
• Log results; identify failure modes (bias, hallucination, latency); propose mitigations and patterns for the wiki.
• Build chatbots, unstructured data analyzers, extractors, agentic workflows—in Python with modern agent orchestration tools.
• Spin up n8n automations with integrations to platforms like Databricks and Confluence.
• Instrument basic telemetry (latency, cost, success rate) and user feedback capture with tools such as MLFlow and Databricks Evals.
• Pair with different departments such as Ops/Product/Risk to translate pain-points into scoped tasks.
• Run short demos to demonstrate developed features; write concise docs/readmes non-engineers can follow.

GenAI Engineer

Operations

• Responsible for the daily back-office tasks of products under Payments
• Performs accurate daily reconciliation and settlement of assigned products
• In charge of daily monitoring and processing of all tickets/concerns assigned to the Operations Team within the SLA
• Monitors and manages business partner’s performance according to SLA
• Immediate escalation of problems and other concerns to OPS Lead and external partners
• Assist in steering process improvement and implementation that will drive the business forward and improve customer experience
• Collaborating with internal cross-functional teams (CS, Complaints, Product, IT, Policy, Legal, Finance, etc.) and maintaining good business relationships with external partners
• Support the Operations Lead in daily operational requirements
• Perform all other support duties as may be required from time to time
• Contribute to product innovation and improvement of operational processes
• Support new projects related to the overall improvement of Financial Services serving as a stakeholder for the FS project life cycle

Operations Associate

Financial Planning and Analysis

• Responsible for the preparation of BSP, PDIC, and SEC regulatory returns (daily, weekly, monthly, quarterly, semi-annual, and annual submissions)
• Ensures that internal controls are in place to ensure timely and accurate reporting and minimize compliance risk
• Assists in the completion of requirements for statutory and regulatory audits
• Helps monitor compliance with various regulatory metrics such as CAR, LCR, NSFR, BLR, among others
• Contributes to the month-end closing process to ensure all transactions are recorded properly and necessary adjustments are booked in a timely manner
• Uploads manual adjusting entries from various units to the accounting system
• Assists in report mapping and other efforts related to report automation
• Responsible for providing calculations and analysis as required on an ad-hoc basis
• Helps in the testing and implementation of new systems
• Aids in formulating accounting policies and processes related to new and existing products and regulatory requirements

Finance Reporting Specialist

General Counsel

• Ensure compliance with requirements of the SEC, BSP, and other relevant regulators.
• Review, draft, and manage agreements to protect the bank’s interests and enable business growth.
• Provide legal guidance to support board and management governance processes.
• Offer practical legal consultation on legislation, regulations, and business initiatives.
• Handle judiciary, labor, administrative, and other cases, including coordination with external counsel.
• Manage and safeguard IP rights, including trademarks and related matters.
• Draft and prepare legal documents such as demand letters, notices, and memoranda.
• Advise on labor and employee-related issues in partnership with HR.
• Support compliance with data protection laws and regulations.
• Represent the bank in dealings with regulators and manage relationships with external counsel.

Senior Legal Counsel

Sales

• Drive revenue growth and market expansion within an assigned territory.
• Lead a sales team to meet KPIs, execute acquisition programs, and maintain strong client and partner relationships.
• Develop and implement sales strategies tailored to the area’s market profile.
• Set clear objectives aligned with overall company sales goals.
• Guide and coach team members through performance reviews and growth plans.
• Strengthen relationships with internal and external stakeholders.
• Monitor market trends and competitor activities to inform tactical programs.
• Conduct field visits and spot-checks to ensure compliance and quality.
• Promote a culture of integrity, accountability, and continuous improvement.
• Provide timely reports and insights to support business decisions.