Engage with field teams in person; observe operations directly while crews are working.
Conduct detailed process discovery sessions across field and back-office teams to document workflows in material take-off, estimating, billing, job costing, scheduling, procurement, safety, work orders, and project execution.
Collaborate with IT and vendor teams to evaluate, configure, and implement construction technology solutions.
Partner with IT to monitor system performance and ensure compatibility with hardware, network, and security standards.
Develop training materials and deliver both in-person and virtual training.
Serve as a liaison between project managers, superintendents, estimators, safety professionals, accounting teams, and IT.

Requirements

Minimum 7+ years in the construction industry, preferably with direct field experience.
Broad exposure to construction back-office functions such as estimating, billing, procurement, job costing, scheduling, and safety.
Strong ability to analyze complex construction workflows and identify process improvement opportunities across multiple regions and teams.
Hands-on experience with construction technology platforms (e.g., Sage 300 CRM/CMS, Procore, Viewpoint, CMiC, HeavyJob, B2W, etc.).
Proven experience documenting and optimizing workflows.
Experience supporting or leading technology implementation projects.
Skilled in facilitating cross-functional workshops and managing stakeholder expectations.
Understanding of ERP systems, construction management platforms, and key back-office functions.
Ability to interpret construction KPIs, operational reports, variances, and trends.
High-level proficiency with word processing, spreadsheets, email platforms, and internet tools.
Experience in process mapping tools (Visio, Lucidchart, etc.).
Familiarity with ERP and construction management software.
Ability to understand database concepts and data flow across systems.
Bachelors degree in construction management, Engineering, Accounting, Information Systems, or related field.
PMP, CM-Lean, Six Sigma, or similar process improvement certifications are a plus.

Benefits

Medical, dental, and vision insurance
FSA and FSA Dependent Care
401(k)
Paid Sick Time
9 Paid Holidays
Paid Vacation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

process discoveryworkflow documentationprocess improvementconstruction technology implementationconstruction KPIs interpretationprocess mappingdata flow understandingjob costingschedulingbilling

Soft Skills

analytical skillsstakeholder managementcross-functional collaborationtraining developmentcommunicationfacilitationproblem-solvingorganizational skillsteam liaisonadaptability

Certifications

PMPCM-LeanSix SigmaBachelor's degree in construction managementBachelor's degree in EngineeringBachelor's degree in AccountingBachelor's degree in Information Systems