Gorgias

Senior Partnerships Manager, APAC

Gorgias

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

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Job Level

Senior

About the role

  • Own and grow a portfolio of technology, mid-market and enterprise-level agency and tech partnerships, focusing on revenue accountability and long-term strategic alignment.
  • Lead monthly cadence calls with top partners to review pipeline, co-selling opportunities, and ongoing initiatives.
  • Coordinate joint sales cycles, working closely with Gorgias AEs, Solutions Engineers, and Customer Success Managers to deliver a seamless merchant experience.
  • Drive partner-sourced and partner-influenced pipeline, actively managing opportunity follow-up and reporting.
  • Support the transformation of referral partners into Gorgias-certified service partners via the Partner Academy and enablement tracks.
  • Implement and optimize a revenue-under-management model for key agencies.
  • Represent Gorgias at industry conferences and travel regularly (~25%) - be ‘the face’ of Gorgias in APAC.
  • Proactively communicate progress, successes and risks, surfacing blockers early and driving alignment with cross-functional stakeholders.

Requirements

  • 3 to 5+ years of partnerships experience, ideally with a background in enterprise partnerships, enterprise sales, or strategic account management.
  • Have a strong network in the APAC e-commerce community, bonus points if you’re a big name in the Shopify ecosystem.
  • Manage your own day-to-day schedule and working hours to do your best work, while benefiting from continuous support and coaching from your manager.
  • Experience working with or selling into large companies or navigating complex, multi-stakeholder agency relationships.
  • A revenue-driven mindset, comfortable tracking pipeline, forecasting, and contributing to sales outcomes.
  • Strong interpersonal and communication skills, with the ability to influence both internal stakeholders and external executives.
  • Organized and self-sufficient in managing a multi-partner portfolio and coordinating across cross-functional teams.
  • Nice to have: Experience in the Shopify ecosystem, working with eCommerce platforms or merchants, or having technical acumen to speak fluently about the Gorgias ecosystem and integration model.
Benefits
  • 5-week vacation
  • Paid sick leave (15 days)
  • Paid parental leave (16 weeks)
  • We provide private health insurance
  • Paid lunch (included in your base salary) - AU$5,000
  • Superannuation paid even when on leave
  • AU$1000 work from home stipend
  • Get up to AU$2800 of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!) + AU$700 Wellness stipend that is included in this number.
  • Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year, we organize off-site team retreats and company retreats!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
partnerships experienceenterprise partnershipsstrategic account managementpipeline trackingforecastingsales outcomeseCommerce platformstechnical acumenGorgias ecosystemintegration model
Soft skills
interpersonal skillscommunication skillsinfluenceorganizationself-sufficiencycross-functional collaborationrevenue-driven mindsetproblem-solvingstakeholder managementtime management