Gorgias

Senior Growth Product Designer

Gorgias

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $182,200 - $201,300 per year

Job Level

Senior

About the role

  • You’ll lead design for key growth initiatives, owning the user journey from first touch to power user.
  • Your mission is to uncover friction, ship experiments, and design experiences that convert and retain.
  • Design in-product growth flows that drive activation, conversion, and upsell
  • Lead design for experiments: A/B test variants, onboarding flows, and feature adoption nudges
  • Identify friction points across the user journey using data, research, and product signals
  • Own UX for growth experiments from concept to shipped experience
  • Prototype using Figma and modern AI tools (e.g., Lovable, V0, Cursor)
  • Translate product and business goals into intuitive, impactful UX
  • Balance rapid iteration with exceptional UI craft and polish
  • Influence product strategy with a data-driven, test-and-learn mindset

Requirements

  • A portfolio that shows growth-focused work (e.g. onboarding, upsell flows, product adoption), and measurable outcomes
  • 4+ years of product or growth design experience, ideally in SaaS or B2C environments
  • Advanced Figma skills and familiarity with modern prototyping workflows
  • Experience designing for experimentation: A/B testing, funnel optimization, behavioral triggers
  • Deep understanding of product metrics and how UX drives conversion
  • Bias for action, you ship fast, test ideas, and iterate based on results
  • Direct communication style and ability to influence cross-functional teams
  • Passion for design systems, experimentation, and delivering user value
  • Nice to Have: Experience working in a product-led growth company
  • Familiarity with AI-first design tools like Lovable, V0, or Cursor
  • Experience designing for freemium or tiered subscription models
Benefits
  • 5-week vacation (We follow each country's appropriate PTO Laws)
  • Paid sick leave
  • Paid parental leave (16 weeks)
  • MacBook Pro
  • Personal credit card to buy lunches (you’ll have your own Gorgias credit card)
  • We provide private health insurance and retirement pension
  • Get up to $700 USD to set up your workstation at home (working from home should feel breezy)
  • Get up to $2000 USD of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)
  • Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product designgrowth designA/B testingfunnel optimizationbehavioral triggersUX designprototypinguser journey mappingdata analysisconversion optimization
Soft skills
communicationinfluencecollaborationbias for actioniterationproblem-solvinguser advocacycreativitystrategic thinkingadaptability