Gopuff

Associate Client Solutions Manager

Gopuff

full-time

Posted on:

Location Type: Hybrid

Location: Philadelphia • Florida • Pennsylvania • United States

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Salary

💰 $60,000 - $75,000 per year

About the role

  • Client services: Serve as the main point of contact for all post-sale activities including campaign set up, optimization, reporting and performance.
  • Strategic planning: Work with Client Partners to build & maintain relationships with CPG brands & agencies. Leverage Gopuff data & insights to create turnkey, packaged media solutions that achieve partner objectives/KPIs. Support sales activity for new business and identify growth opportunities with existing partners.
  • Execution: Become an expert on the Gopuff consumer product and our advertising solutions, with focus on Sponsored Product as well as social and programmatic extensions.
  • Cross-functional: Partner with cross-functional teams (Merchandising, Creative, Ad Ops, Product) to create a cohesive experience that maintains client satisfaction & investment.
  • Ad Operations: Ensure live campaigns match internal and external expectations. Be a champion of processes and frameworks to balance execution speed with defined roles across teams.

Requirements

  • 2-3+ years experience in account/partner management or campaign execution (advertising/digital media preferred)
  • Ability to manage various tasks simultaneously, work effectively in a remote team environment and meet deadlines
  • Excellent organization, communication, and analytical skills
  • Understanding of CPG or retail media preferred but not required
  • Strong project management, Excel, and creative production skills a plus
  • An undergraduate degree
Benefits
  • Medical/Dental/Vision Insurance
  • 401(k) Retirement Savings Plan
  • HSA or FSA eligibility
  • Long and Short-Term Disability Insurance
  • Mental Health Benefits
  • Fitness Reimbursement Program
  • 25% employee discount & FAM Membership
  • Flexible PTO
  • Group Life Insurance
  • EAP through AllOne Health (formerly Carebridge)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcampaign executionproject managementExceladvertisingdigital mediadata analysiscreative productionoptimizationreporting
Soft Skills
organizationcommunicationanalytical skillstime managementteam collaborationrelationship buildingproblem solvingadaptabilityattention to detailstrategic planning