Gophermods

IT Support

• Diagnose, troubleshoot, and repair a wide range of devices including Chromebooks, Macs, Windows laptops, iPads, and tablets
• Meet productivity benchmarks of 10 repairs/day
• Record accurate notes, ticketing, and invoicing in company systems
• Apply tactical knowledge to collaborate with team on improving repair processes, driving efficiency and service quality
• Provision, configure, and deploy large volumes of devices with accuracy and timeliness
• Maintain organized, safe, and efficient workspaces
• Adapt quickly to changing client needs and project priorities
• Support Education Repair Services and White Glove Services for schools and businesses

Entry-Level IT Technician

Recruitment

Are you detail‑oriented, organized, and motivated to make an impact? Gophermods is hiring an HR & Recruitment Coordinator to champion end to end recruiting, deliver on engagement programs, and support our HR administration so we can build and retain an A‑player team where employees feel supported, connected, and empowered to do their best work.
You’ll support a collaborative, people-first culture, and have a voice in shaping the employee experience in how we attract top talent, foster engagement, and strengthen the culture that drives our repair and IT services forward.
About Gophermods Gophermods is a Minnesota-based tech repair company specializing in providing device repair and IT solutions for schools and businesses. Since 2010, we’ve been a collaborative and high-performing team committed to honest service, quality repairs, and creating great experiences for both customers and employees alike.
About the role Recruitment (75%) Conduct full-cycle recruiting (posting, sourcing, initial applicant screening, interviews) with a focus on cultural and values alignment. Partner with the HR Team to refine and execute recruitment strategies Maintain accurate ATS pipelines (Breezy HR), moving candidates efficiently and ensuring clean records. Provide a seamless, consistent, and high-quality candidate experience from application through offer. Maintain proactive candidate pools for recurring roles (like repair techs, IT support). Engagement (15%) Drive onboarding processes so new hires feel welcomed, informed, and ready to contribute. Coordinate and execute recurring team‑building activities (monthly events, annual holiday party). Delivering on employee recognition initiatives (birthdays, work anniversaries, milestones) and keeping them fresh and timely. Assist with the annual employee satisfaction/engagement surveys. Support internal communications that promote well‑being, clarity, and connection across teams. Collect and share feedback from new hires after 30/60/90 days to improve onboarding and culture fit HR Administration (10%) Manage the timekeeping system to support workforce efficiency initiatives Manage HR Careers email and ATS inbox responding promptly to candidate inquiries. Support policy compliance and HR handbook updates Involvement in general HR support and initiatives What you’ll bring: 1–3 years in HR coordination, Recruiting Ops, People Ops or strong HR admin experience with exposure to recruitment, engagement initiatives and ATS management. Detail orientation and organizational skills across multiple concurrent responsibilities/projects, holding a high bar for accuracy and follow through. Change‑agility: able to adapt quickly and pivot processes to meet evolving business needs Impact‑driven: you measure outcomes, not activity; you close loops and improve systems and processes. Enjoy team wins and stepping in where needed. What success looks like 80% of new hires demonstrate cultural alignment within their first 60 days. 100% of planned engagement initiatives delivered within defined timelines. ≥95% accuracy and compliance across HR administrative functions. What’s on Offer 14 days PTO + US federal holidays. Competitive salary plus bonus linked to company growth Annual L&D stipend and access to HR certification courses. A vibrant, inclusive, people‑first culture, with a focus on employee growth from within and where your voice will be valuable in shaping our future. Our Hiring Journey: Our process is simple: a quick phone screen, a skills based assessment, and a couple of online meetings to meet the team and confirm a mutual fit. From first application to final decision normally takes 7–10 business days. Working Hours This role follows Central Standard Time (CST) for meetings and employee support. Standard hours are 9:00 AM–5:00 PM CST, with options for 7:00 AM–3:00 PM or 8:00 AM–4:00 PM.

HR and Recruitment Coordinator

Recruitment (75%): Conduct full-cycle recruiting (posting, sourcing, initial applicant screening, interviews) with a focus on cultural and values alignment.
Partner with the HR Team to refine and execute recruitment strategies
Maintain accurate ATS pipelines (Breezy HR), moving candidates efficiently and ensuring clean records.
Provide a seamless, consistent, and high-quality candidate experience from application through offer.
Maintain proactive candidate pools for recurring roles (like repair techs, IT support).
Engagement (15%): Drive onboarding processes so new hires feel welcomed, informed, and ready to contribute.
Coordinate and execute recurring team‑building activities (monthly events, annual holiday party).
Delivering on employee recognition initiatives (birthdays, work anniversaries, milestones) and keeping them fresh and timely.
Assist with the annual employee satisfaction/engagement surveys.
Support internal communications that promote well‑being, clarity, and connection across teams.
Collect and share feedback from new hires after 30/60/90 days to improve onboarding and culture fit
HR Administration (10%): Manage the timekeeping system to support workforce efficiency initiatives
Manage HR Careers email and ATS inbox responding promptly to candidate inquiries.
Support policy compliance and HR handbook updates
Involvement in general HR support and initiatives

• Conduct full-cycle recruiting (posting, sourcing, initial applicant screening, interviews) with a focus on cultural and values alignment
• Partner with the HR Team to refine and execute recruitment strategies
• Maintain accurate ATS pipelines (Breezy HR), moving candidates efficiently and ensuring clean records
• Provide a seamless, consistent, and high-quality candidate experience from application through offer
• Maintain proactive candidate pools for recurring roles (like repair techs, IT support)
• Drive onboarding processes so new hires feel welcomed, informed, and ready to contribute
• Coordinate and execute recurring team-building activities and employee recognition initiatives
• Assist with the annual employee satisfaction/engagement surveys and support internal communications
• Collect and share feedback from new hires after 30/60/90 days to improve onboarding and culture fit
• Manage the timekeeping system, HR Careers email and ATS inbox; support policy compliance and HR handbook updates
• Provide general HR support and involvement in HR initiatives