Goody

Content Marketing Manager

• Own Marketing Newsletters
• Write engaging, on-brand content that supports onboarding, education, repeat gifting, and product adoption.
• Develop blog and editorial content focused on customer use cases, gifting inspiration, product education, and success stories.
• Own SEO best practices for blog content, including keyword research, on-page optimization, and content updates to improve performance over time.
• Create and publish social content that speaks to prospects and existing customers and reinforces Goody’s value.
• Monitor performance across newsletters, blog articles, SEO, and social channels.
• Support the creation of short-form video content for social and paid campaigns.

Full-stack Engineer

• Goody is hiring a Full-Stack Staff Software Engineer who ships at a startup pace and has an excellent eye for detail.
• As a full-stack engineer, you’ll have full ownership and responsibility of your engineering projects, and you’ll be expected to create technical designs with the right trade-offs and find solutions to roadblocks.

Staff Software Engineer

• Own the growth engineering function: Partner closely with our Growth team to identify opportunities, design experiments, and ship changes that improve our core funnel metrics.
• Experiment fast and iterate: Implement A/B tests and experiments across our product, from landing pages to onboarding to customer lifecycle messaging, while learning quickly and using data to evaluate and inform next steps.
• Build new bets: Go beyond incremental optimization to prototype and ship new features, including dark horse ideas that could unlock disproportionate growth.
• Influence the product: Advocate for growth-minded thinking across the company and translate learnings into product improvements that benefit all users.

Senior Software Engineer – Growth

Data Analyst

• Design and own **business-critical metrics** (definitions, edge cases, documentation)
• Build **clean, reusable SQL models** (transformation layer) that become source-of-truth datasets
• Partner with stakeholders to turn ambiguous questions into clear analytical deliverables
• Create self-serve datasets and lightweight reporting so teams can answer questions without bottlenecks
• Improve data reliability: sanity checks, reconciliations, and data quality monitoring (as available)
• Contribute to analytics best practices (naming, documentation, metric governance)

Implementation Specialist

• Guide customers, write code, win deals: Partner closely with Sales and Customer Success to understand customer needs, participate in discovery calls, architect solutions, and write production code to close deals and keep our customers satisfied and engaged.
• Own our engineering escalations function: Serve as the primary point of contact for customer-impacting technical issues, coordinating across Customer Experience, Product, and Engineering to drive fast, high-quality resolution.
• Design, build, and deploy tools (including AI tools) to multiply the impact of our internal teams, particularly our customer experience and success teams.
• Influence and shape the product by advocating for customer needs and translating them to shipped features.

Senior Software Engineer, Customer Engineering

Project Manager

• Assist in Coordinating end-to-end project coordination for promotional product orders, from product presentation creation through delivery.
• Communicate with vendors to gather pricing, confirm inventory, recommend new products and oversee proofing and production timelines.
• Support coordination with internal teams on order details, approvals, and status updates, ensuring project alignment and successful delivery.
• Maintain accurate order documentation in designated project management tools and systems.
• Troubleshoot issues related to product availability, production delays, or artwork adjustments.
• Track and follow up on outstanding items to ensure deadlines are met and expectations are exceeded.

Project Coordinator, Corporate Gifting, PT Contract

Product Designer

• Design user interfaces and experiences for Goody’s responsive web application, including the sender experience (ecommerce and SaaS) and recipient gift experience
• Collaborate with product to evolve product direction based on findings in the design process
• Understand user needs through feedback, testing, research, and gathering information from users and stakeholders
• Evolve Goody’s design language to changing needs and new feature development
• Explore ways to integrate AI/ML in non-BS, actually useful ways
• Focus on creating as an individual contributor in this non-management role

Lead Product Designer

Growth Marketing

• Develop and lead comprehensive digital marketing strategies that drive business growth and optimize the customer journey.
• Manage our SEM channel and budget, ensuring continuous improvement in efficiency and ROI.
• Rigorously measure results and
• Strategically test and scale new paid media channels, such as video, paid social, and ABM, to identify profitable avenues for growth.
• Oversee the collaboration with our paid media agency, ensuring alignment with our strategic goals and continued improvement in outcomes.
• Drive full-funnel marketing approaches, integrating remarketing and display campaigns to maximize impact.
• Champion conversion rate optimization and data-driven decision-making to enhance performance.

Director of Growth Marketing

Business Operations

• Support monthly close under GAAP, ensuring accuracy of marketplace and e-commerce transaction reporting
• Partner with external accountants on reconciliations, audit support, and tax compliance
• Assist with revenue recognition, including timing of acceptance-based revenue and breakage accounting
• Work closely with engineering and data teams to improve data pipelines feeding financial systems
• Build, automate, and maintain reporting dashboards in Tableau, ensuring leadership has accurate real-time metrics
• Manage expense accruals, vendor payables, and customer deposit reconciliations
• Contribute to financial models for forecasting, budgeting, and cash flow tracking
• Identify and recommend process improvements to scale accounting and reporting operations
• Prepare reporting packages for leadership and external stakeholders