Goodwill Industries of Sacramento Valley & Northern Nevada, Inc.

Supervisor

• Under the direction of the Director of Housing and Care Coordination, responsible for providing consistent and quality navigation to social service needs via telephone, in person, e-mail, and other forms of communication.
• Collaborate with internal and external stakeholders to provide access to housing-focused community resources and homelessness prevention services.
• Address client needs during peak hours and assist in the shelter matching process for CAS Shelters.
• Provide coaching and feedback to the CAS Specialists to ensure that individual and agency performance standards are achieved.

Coordinated Access System Supervisor