Coordinated Access System Supervisor

Goodwill Industries of Sacramento Valley & Northern Nevada, Inc.

CAS Supervisor providing consistent navigation to social service needs and collaborating with stakeholders on housing-focused resources. Overseeing CAS Specialists and managing shelter matching processes.

Posted 7/14/2026full-timeSacramento • California • 🇺🇸 United StatesJuniorMid-Level💰 $70,304 - $72,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client navigation for social services, effective communication with diverse populations, and collaboration with stakeholders to enhance access to housing resources and homelessness prevention services.

Highest-signal resume keywords

Associate's Degree In Social WorkDirect Client Services ExperienceEffective Written And Verbal Communication SkillsProficiency In Microsoft Office SuiteTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client NavigationSocial Service Needs AssessmentHomelessness Prevention ServicesCoaching And FeedbackShelter Matching Process

Soft Skills

Effective CommunicationNon-Judgmental AttitudeRespectful InteractionCollaboration

Industry Keywords

Community-Based HealthSocial ServiceInformation And ReferralNon-Profit SettingDiversity And Multi-Cultural Communication

About the role

Key responsibilities & impact

Under the direction of the Director of Housing and Care Coordination, responsible for providing consistent and quality navigation to social service needs via telephone, in person, e-mail, and other forms of communication.
Collaborate with internal and external stakeholders to provide access to housing-focused community resources and homelessness prevention services.
Address client needs during peak hours and assist in the shelter matching process for CAS Shelters.
Provide coaching and feedback to the CAS Specialists to ensure that individual and agency performance standards are achieved.

Requirements

What you’ll need

Associate's degree or higher in Social Work, Human Development, Sociology, Psychology or related field from accredited university or college.
OR 2+ years’ direct client services experience in a community-based health, social service, information and referral or non-profit setting.
Ability to communicate effectively with diverse and multi-cultural individuals while being non-judgmental and respectful.
Ability to work effectively and collaboratively in a team environment.
Effective written and verbal communication skills.
Proficiency in Microsoft Office Suite.
Must not present a direct threat to the safety and health of self, others or property.
No record or disclosure of criminal conviction that indicates a tendency toward theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior.
Must provide proof of identification and eligibility to work in the United States of America.
May be required to pass a drug and background screening.
Must be able to perform essential functions of this job description with or without reasonable accommodation.

Benefits

Comp & perks

Medical, Dental, Vision, Life Insurance
403(b) retirement plan
Flex Time Off