Goodwill Industries International

Data Analyst

• Support the Data Center of Excellence (Data COE) team across five key areas: documentation of data processes and reporting logic, exploratory data analysis beyond standard grant reporting, data pipeline and dashboard cleanup and maintenance, qualitative data capture from member research and surveys, and general research to support grant strategy and benchmarking.
• Draft and refine plain-language documentation of how metrics are calculated, data is cleaned, and reports are generated for grant programs.
• Develop step-by-step guides for updating and maintaining Power BI dashboards and grant reporting processes.
• Perform exploratory analysis on grant data (e.g., credential and placement outcomes, wage trends, training impact) and prepare summary findings for the team.
• Assist with data quality checks, including identifying duplicates, missing values, and inconsistencies across datasets.
• Support data pipeline tasks such as validating outputs, documenting code logic, and assisting with light cleanup of Python notebooks.
• Synthesize qualitative feedback and patterns from member meetings, surveys, and program interactions into structured summaries.
• Conduct landscape research on how peer organizations handle subgrantee data reporting, metric definitions, and data collection practices.
• Support preparation of materials for internal and external stakeholder meetings as needed.

Intern, Data Analytics – Mission Data & Grants

Administration

• Provide technical support to users with software-related questions or issues within the LMS
• Regularly update, maintain, and improve learning systems and tools
• Provide assistance to users, troubleshoot issues, and resolve technical problems
• Upload, organize, and maintain training content, courses, and resources within the LMS and other platforms
• Generate and analyze reports on user activity, course completion rates, and other key metrics
• Oversee and maintain data dashboards that track and present key performance metrics for organizational projects
• Develop technical documentation and articles for a support knowledge base
• Ensure the LMS meets organizational compliance standards and training requirements
• Create, adapt, and provide training to users on how to navigate and utilize the LMS effectively
• Identify opportunities for system enhancements, test new features, and implement updates

Intern, Data Analytics – Mission Data & Grants

Learning Technology Administrator