Goodtime

Product Manager

• You’ll work closely with product leadership, engineers, designers, and customers to improve GoodTime’s scheduling platform.
• Define feature requirements in collaboration with internal teams
• Participate in customer discovery conversations to understand user pain points
• Help design and improve large-scale scheduling workflows involving calendars, time zones, and automation
• Contribute to the launch of features and product improvements
• Track product usage metrics and help translate data into actionable insights
• Build dashboards to monitor feature adoption and product performance
• Document complex product systems and cross-team application logic
• Manage and prioritize product support tickets and feature requests
• Maintain the product backlog, ensuring work is clearly defined and prioritized
• Investigate and reproduce complex customer issues and collaborate with engineers to drive resolution
• Help maintain Jira workflows and support sprint planning
• Serve as a communication bridge between Product, Engineering, Design, and Customer Success
• Ensure alignment across teams as features move from idea to release

Assistant Product Manager