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Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- You’ll work closely with product leadership, engineers, designers, and customers to improve GoodTime’s scheduling platform.
- Define feature requirements in collaboration with internal teams
- Participate in customer discovery conversations to understand user pain points
- Help design and improve large-scale scheduling workflows involving calendars, time zones, and automation
- Contribute to the launch of features and product improvements
- Track product usage metrics and help translate data into actionable insights
- Build dashboards to monitor feature adoption and product performance
- Document complex product systems and cross-team application logic
- Manage and prioritize product support tickets and feature requests
- Maintain the product backlog, ensuring work is clearly defined and prioritized
- Investigate and reproduce complex customer issues and collaborate with engineers to drive resolution
- Help maintain Jira workflows and support sprint planning
- Serve as a communication bridge between Product, Engineering, Design, and Customer Success
- Ensure alignment across teams as features move from idea to release
Requirements
What you’ll need- 2–3 years of experience in product management, technical project management, or a related role
- Experience working in remote, cross-functional teams
- Ability to collaborate effectively with engineers and discuss technical concepts
- Experience collaborating with designers and customers to support product discovery
- Familiarity with the inner workings of Google Calendar and Microsoft Outlook systems
- Experience with Jira, Figma, or product collaboration tools
- Basic SQL or data analysis experience
- Exposure to Applicant Tracking Systems (ATS) such as Greenhouse, Lever, or Workday
- Interest in and experience with automation and AI-powered software
Benefits
Comp & perks- Remote first culture, with fully paid annual company get togethers for ALL teammates
- Health, Dental, and Short-term Disability plans, with generous employer contribution
- Flexible time off
- 8 week Parental Leave (including adoption placement)
- $500 home office reimbursement
- Up to $500 towards self-selected learning and development
- Pre-IPO Stock Options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementtechnical project managementdata analysisSQLautomationAI-powered software
Soft Skills
collaborationcommunicationproblem-solvingprioritization
