GoodRx

Data Engineer

• Collaborate with product managers, data scientists, analysts, and engineers to define business requirements and translate them into scalable data solutions
• Plan, design, build, test, and deploy data warehouse, data mart, and ETL/ELT pipelines—primarily within Google Cloud and BigQuery
• Lead small to medium data projects, including scoping, design, documentation, and execution
• Architect and operate cloud-based data pipelines that support reporting, invoicing, and analytics use cases
• Ensure data integrity, consistency, and accessibility across internal and external data products
• Develop, document, and enforce coding and data modeling standards to improve code quality, maintainability, and system performance
• Serve as an in-house data expert, making recommendations on data design, pipeline improvements, and best practices
• Build and maintain: internal dashboards and reporting packages (weekly, monthly operational and financial reporting), external reporting packages for customers, including standardized QBRs and trend analyses, monthly invoicing logic, automated data workflows, and standardized datasets for finance
• Work cross-functionally to expand usage and value of the data warehouse, promoting a data-driven culture across the organization

Lead Data Engineer

Customer Success Manager

• Serve as the lead point of contact for all customer support matters (inbound and outbound support) and resolve customer issues.
• Accurately document customer support interactions in SalesForce cases.
• Develop relationships with our customers including pharmacies, courier companies and patients.
• Be the SME of all systems and processes related to supporting our customers, couriers and patients.
• Utilize an array of soft skills and technical aptitude to ensure we are delivering value to our customers.
• Manage day-to-day courier and pharmacy operations and assist in any manual tasks as scheduled.
• Assist with challenging client requests or issue escalations as needed.
• Be the first to alert the company of any system concerns.
• Ad Hoc / As needed project work.

Lead Data Engineer

Customer Success Coordinator